Insurance Expert

7 months ago

Dubai, United Arab Emirates Kitopi Full time

Kitopi is the world’s leading tech-powered multi-brand restaurant. With a mission to satisfy the world’s appetite, Kitopi operates a portfolio of both invested and franchised F&B brands, serving as enablers in the food market by helping brands to grow and scale, both in the delivery and dine-in space.

Launched in Dubai, UAE in January 2018, Kitopi has grown to become one of the greatest success stories in the cloud kitchen and food tech space. In July 2021, Kitopi announced its $415 million Series C funding round, led by the world’s largest technology-focused investment fund, Softbank Group Corp’s Vision Fund 2. This investment catapulted Kitopi to the prestigious Unicorn status, making it the fastest Unicorn to have emerged from the MENA region.

With over 4,000 employees, Kitopi currently operates 200+ locations across the UAE, KSA, Kuwait, Bahrain, and Qatar, and runs its engineering hub in Krakow, Poland, its robotics hub in Denmark, and its global customer experience center in Dubai, UAE.

**What You'll Do**:

- Ensure the ongoing maintenance of the company's insurance portfolio and implement necessary endorsements.
- Evaluate the need for new insurance coverage and facilitate the acquisition of relevant policies.
- Efficiently manage and oversee the entire claims process and advocate for the company's interests during claims settlements.
- Take charge of the annual renewal process for the company's insurance portfolio across all markets.
- Coordinate with insurance providers to negotiate favorable terms and conditions.
- Ensure that renewals are completed promptly to avoid coverage gaps.
- Work closely with various business units to monitor compliance with insurance terms and conditions and address any compliance issues promptly and efficiently.
- Conduct periodic reviews of the insurance portfolio coverage against potential exposure.
- Evaluate the performance of past claims and analyze reasons for rejected claims.
- Provide detailed reports on portfolio status, claims performance, and any recommended adjustments.
- Actively participate in the annual risk assessment process.
- Support the development of risk mitigation plans and provide recommendations for appropriate insurance coverage.
- Collaborate with cross-functional teams to enhance risk awareness and prevention measures.

**What Are We Looking For?**:

- Bachelor’s degree in Business, Finance, Risk Management, or a related field.
- Proven experience in insurance portfolio management, claims handling, and renewal negotiations.
- In-depth knowledge of insurance policies, terms, and conditions.
- Familiarity with risk assessment methodologies and mitigation strategies.
- Excellent verbal and written communication skills.
- Ability to effectively liaise with internal stakeholders and external insurance providers.
- Strong analytical skills to assess insurance portfolio performance and claims data.
- Ability to identify areas of improvement and implement effective solutions.
- Detail-oriented with a focus on accuracy.
- Proven ability to negotiate favorable terms during insurance policy renewals.
- Ability to adapt to changing market conditions and evolving insurance requirements.

**Recruitment Process and Timeline**

**Benefits**
- Extensive learning opportunities - we offer many hard and soft skills training to help you improve and challenge yourself
- You'll be involved in customized workshops run by Kitopi Academy
- You’ll have a chance to work in an international, diverse, and inclusive environment
- You’ll be part of one of the most caring communities out there.
- Finding a chance to become a shareowner with our ESOP plan (**T&C Applies**)
- Free and unlimited access to a nutritionist because we care about you
- No Dress Code (**T&C Applies**)
- Extended maternity and parental leave
- The infamous team activities and social events are bursting with fun
- Inclusive Private Health Insurance
- Up to 50% discount from Kitopi brands
- Annual leave as per the company policy

**So, what does it really mean to work at Kitopi?**

We are constantly striving to make Kitopi the best place to work in the world, by empowering you to be the best version of yourself every day. Our company values act as our guiding principles to help ensure that everyone feels safe, included, and like they truly belong.

Along with offices in all the markets we operate in, we also believe in a “work from anywhere” policy - you get to choose the environment you operate in because we believe this will help you deliver work you’re proud of.

Tech-enabled and customer-obsessed, at Kitopi, we are a team of passionate humans who are on a mission together to satisfy the world’s appetite.

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