IT Leader

3 hours ago


Dubai, United Arab Emirates Aramex Full time

**Title: IT Leader - Technical Lead**
- Assess and provide solutions to customers in terms of integrating with Aramex, and coordinate with concerned internal business and technical teams towards achieving the requirements
- Maintain constant continual customer relationships and attend promptly to all the support required to implementing and/or troubleshooting
- Maintain logs and details of all customized solutions provided to customers for achieving integrations, EDI etc.
- Conducting analysis, design, planning, and implementation using a holistic approach for successful development and execution of Aramex strategy
- Making sure the code written covers all cases of error handling and showing proper friendly messages to the customers, and the development process is implemented as per standards, best practices, and latest technologies
- Supervise, follow-up and evaluate the projects/tasks given to external IT companies/contractors
- Use proper communication channels with the team members, customers, and external parties to improve work efficiency and avoid conflicts.
- Not less than 5 to 7 years of experience
- Bachelor Degree in Information Systems/computer science/engineering.
- English Proficiency
- MS Office Applications (Word, Excel, Power Point & Outlook)
- Previous experience in database development and design is a plus
- Previous experience in IT/MIS field is a plus
- BE/BSC/Diploma
- LAN, WLAN, VLAN Structure (CCNP/CCNA)
- MS Windows OS (W2K, 2003& XP) (CSC/MCP)
- VOIP
- Users policy ,users management and servers management
- Antivirus (client / server)
- Good Database knowledge (preferred SQL)
- Crystal reports knowledge
- MCSE is a credit

**Skills**:

- Communications Skills
- Interpersonal Abilities
- Problem Solving
- Creativity
- Analytical Skills
- Organization & Planning Skills
- People Management

**Company Overview**:
Since our founding in 1982 we have grown to become a world leader in comprehensive transport and delivery solutions for business and consumers. Headquartered in Dubai, at the heart of the world’s most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex’s DNA. We are dedicated to transforming the face of trade, expanding our operations rapidly to better connect businesses and consumers worldwide.


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