Consumer Care Division Manager
3 months ago
**Company Description**
Arabian Ethicals was established in 1977 to service the pharmaceutical industry as an agent for the management, storage, and distribution of manufacturers’ brands to both the private and governmental sectors.
Today, Arabian Ethicals has grown into one of the leading healthcare distributors in UAE, distributing 50 brands across its pharmaceutical core business, animal health, and consumer division.
- Team Leadership & Management:
- Lead, motivate, and manage a team of merchandisers and promoters to ensure optimal performance and alignment with business goals.
- Develop training programs and provide coaching to enhance the team's product knowledge, sales techniques, and customer service skills.
- Conduct regular performance evaluations and implement strategies for continuous improvement.
- Business Development & Strategy:
- Develop and execute strategies to increase market share and drive revenue growth in the Babycare category across retail and modern trade channels.
- Identify and capitalize on new business opportunities, partnerships, and collaborations to expand the different brand's presence in the market.
- Analyze market trends, consumer behavior, and competitor activity to inform strategic decisions.
- Build the Babycare segment as well as adjacent segments
- Retail & Trade Management:
- Oversee the implementation of merchandising strategies and promotional activities to maximize product visibility and sales in retail outlets.
- Ensure that all stores within the trade network meet visual merchandising standards and that Babycare products are prominently displayed.
- Build and maintain strong relationships with key retailers, to secure prime shelf space and favorable terms.
- Marketing (Online and Offline)
- Online E-Platforms Management Experience
- Working with Influencers / Instagram & other Social Media
- Experience with Planograms and Negotiation of shelf space in Modern Trade
- Customer Care & Satisfaction:
- Develop and implement customer care programs that enhance consumer satisfaction and loyalty, particularly in the Babycare segment.
- Handle escalated customer complaints and ensure timely resolution in collaboration with the customer service team.
- Budget & Financial Management:
- Manage the department's budget, ensuring efficient allocation of resources and adherence to financial targets.
- Monitor sales performance and profitability, implementing corrective actions as needed to achieve business objectives.
- Reporting & Analysis:
- Prepare regular reports on sales performance, market trends, and business development activities for senior management
**Qualifications**
- Minimum Bachelor's degree in Business Administration & Marketing
**Additional Information** Skills & Professional Requirements**:
- Proven experience in leading teams, driving business development initiatives, and managing key retail accounts.
- Strong understanding of the retail landscape, modern trade dynamics, and consumer behavior in the Babycare segment.
- Excellent communication, negotiation, and interpersonal skills
- Strategic thinking and business development
- Retail and trade marketing expertise
- Customer-focused approach
- Analytical and problem-solving skills
**Experience Requirements**:
- 5 Years in Retail/FMCG
-
Rrp Consumer Care Manager, Middle East
6 months ago
Dubai, United Arab Emirates JTI - Japan Tobacco International Full timeWe’re JTI, Japan Tobacco International and **we believe in freedom**. We think that the possibilities are limitless when you’re free to choose. In fact, we’ve spent the last 20 years innovating, creating new and better products for our **consumers to choose from**. It’s how we’ve grown to be present in 130 countries. But our business isn’t just...
-
Fragrance Consumer Products
6 months ago
Dubai, United Arab Emirates Givaudan Full timeStep into our world of creativity and joy! Fragrance Consumer Products - Consumer & Market Insights Coordinator - Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with passion and creativity, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing...
-
Team Lead
6 months ago
Dubai, United Arab Emirates Dexiconn Full time**Job Title**: Team Lead (Consumer Business Unit) **Location**:Dubai **Key Responsibilities**: - Leading, coaching, and developing product managers to excel in the consumer sales domain. - Overseeing and directing the life cycle, market strategy, and profitability of the product portfolio managed by the Product Managers within the Consumer Business Unit. -...
-
Division Manager
2 months ago
Dubai, United Arab Emirates Al Ahli Holding Group Full timeAl Ahli Holding Group is hiring skilled and detail-oriented Division Manager with 3 to 5+ years of experience to join our team at a leading company in the UAE Your key responsibilities will include: 1. Responsible for overall strategic planning of projects to ensure timely delivery of all projects under the Division. 2. Oversee the division performance...
-
Consumer Service Adviser- Dubai
3 months ago
Dubai, United Arab Emirates Arla Foods Full timeLocation: Dubai, AEArla Foods are currently looking to recruit a Consumer Care Advisor to join us, working hybrid from our office in Dubai. As Consumer Care Advisor you will manage our Consumer care line and will be our consumers’ first point of contact for any enquiries, queries or complaints. Providing a vital link between the consumer and internal...
-
Professional Oral Care Manager
1 month ago
Dubai, United Arab Emirates Colgate-Palmolive Full timeNo Relocation Assistance Offered Job Number #163876 - Dubai, Dubai, United Arab Emirates **Who We Are** Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the...
-
Division Manager
6 months ago
Dubai, United Arab Emirates Nathan & Nathan Human Resources Full timeOur client is a regional market leader, specializing in the distribution of quality and reliable aftermarket automotive spares in the UAE, Qatar, MENA, and CIS regions. They deal with the distribution of Auto parts, Batteries, and Lubricants products. We are looking for a** Division Manager Autoparts & Batteries** to join their dynamic team in Dubai. **Job...
-
Consumer Marketing Manager
4 months ago
Dubai, United Arab Emirates Talent Pal Full time**Job Title**: Consumer Marketing Manager **Job title: Consumer Marketing Manager** Develops and executes the Go-To-Market approach for Oral Healthcare/Hair Care portfolio / category in alignment with the Markets’ Business and overall Marketing strategy; works with the Clusters and Businesses to ensure perfect and flawless New Product Introductions and...
-
Scent Design Trainee
3 months ago
Dubai, United Arab Emirates International Flavors & Fragrances Full timeJob Summary Are you passionate about fragrance creation and developing the fragrances of tomorrow? At IFF we design fragrance solutions that catch us unaware and transport us to places long forgotten. We are now seeking a motivated and result driven talent to join our Scent division as Scent Design Trainee for our Consumer Fragrances category (Body, Home...
-
Business Development Manager
2 months ago
Dubai, United Arab Emirates Consumer Full time**Business Development Manager** **Location: Dubai** **Who we are?** GlobalData is a specialist information services business on a mission to help our clients decode the future, make better decisions and reach more customers. Using our unique data, expert analysis and innovative solutions we’re able to create trusted intelligence on the world’s...
-
Key Account Manager
2 weeks ago
Dubai, United Arab Emirates Givaudan Full timeStep into our world of creativity and joy! Key Account Manager - Fragrance Consumer Products - UAE - Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with passion and creativity, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions....
-
Local Division Manager UAE
4 months ago
Dubai, United Arab Emirates ABB Full time**Local Division Manager UAE**: **At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.**: **This...
-
Regional Manager Consumer Shopping Understanding
6 months ago
Dubai, United Arab Emirates FERRERO Full time**Job Location: Dubai**: **Company description**: Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries,...
-
Manager Consumer Experience
3 months ago
Dubai, United Arab Emirates Philip Morris International Full timeBe a part of a revolutionary change. At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on Smoke-Free products with the power to deliver a Smoke-Free future. With the huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better,...
-
Consumer Experience Manager
2 months ago
Dubai, United Arab Emirates JTI - Japan Tobacco International Full timeAt JTI we celebrate differences, and everyone truly belongs. **46,000 people from all over the world** are continuously building their unique success story with us.** 83% of employees feel happy **working at JTI. To make a difference with us, all you need to do is bring your **human best.** **Consumer Experience Manager** In the role of Consumer...
-
Salesman - Key Accounts (Consumer Division)
6 months ago
Dubai, United Arab Emirates B7 Consultancy Full timeTo manage the sales and merchandising teams and their relevant key retail or supermarket accounts in the designated regions making sure they are well equipped to achieve their sales and distribution monthly targets by brand and SKUs, reporting to the Division Manager. **Responsibilities**: - Track weekly, monthly, and quarterly performance and sales...
-
Business Development Manager
3 months ago
Dubai, United Arab Emirates Division Engineering Consultants Full time**Company Description** Division Architects and Interior Designers, established in Palestine in 2011, is an award-winning architecture and interior design practice with a presence in UAE, KSA, and Palestine. Known for its out-of-the-box thinking and project diversity, Division offers comprehensive architectural and interior design services to clients in the...
-
Rooms Division Manager
3 months ago
Dubai, United Arab Emirates Fast Restaurant Full time**Job Title: Room Division Manager** **Location: Time Hotels, Liberia** **About Us**: Time Hotels, a luxury hospitality brand, is seeking a dedicated Room Division Manager for our **Liberia** location. We pride ourselves on delivering exceptional guest experiences and are looking for someone to lead our Rooms Division with excellence. **Key...
-
Energy Division Procurement Manager
6 months ago
Dubai, United Arab Emirates Archirodon Group N.V Full time**Company Description** Archirodon, having earned its reputation as a reliable and respected international contractor for more than a half century in the Engineering, Procurement and Construction (EPC) market, continues to create value to its stakeholders by executing complex EPC projects worldwide, in recognition of its superior standards of...
-
Automotive Car Care Manager
2 months ago
Dubai, United Arab Emirates D Luxe Car Care Full timeEnsuring the successful and effective management of the operations of D Luxe Car Care, along with managing the needs of the stakeholder. The Operations Manager is expected to analyze space and employee requirements and monitor process workflow, and to ensure that a safe and healthy work environment is maintained. - Design, manage and improve strategic and...