Client Service Executive
5 months ago
Bisdesk is an inspiring community-based marketplace for workspaces connecting hosts and entrepreneurs on a global platform. We are the future of the office network, helping startups and established companies alike find the perfect workspace community, while giving hosts new avenues to thrive.
**Responsibilities**:
- Maintain databases and information about discussions with customers.
- Reach out to the coworking operators.
- Relationship management with service providers.
- Do Product Demo.
- Identify customer needs and help user to list and onboard the space.
- Advice on the best practices of the Bisdesk marketplace.
- Keep inventory upto date.
- Support sales team with pricing and availability.
- Monitor customer complaints on social media and reach out to provide assistance.
- Inform existing customers about new features and functionalities.
- Gather client/customer feedback and share with our Product, Sales and Marketing teams.
**Job Requirements**:
- Experience as a Customer Support Specialist or similar CS role.
- Familiarity with our industry is a plus.
- Experience using software and tools like Google meet (video call), Google Drive, Sheets, Slides, Docs, and Calendar.
- Experience in CRM (preferably Hubspot)
- Presentable. Excellent communication in English, Arabic(Both Written & Verbal)
- Multi-tasking abilities and Problem solving skills.
Pay: AED3,000.00 - AED4,500.00 per month
Application Question(s):
- No. of years Experience in Customer Support:
Educational Qualification:
Area of Expertise:
Present Salary:
Expected Salary:
Notice Period:
When are you available for Physical Interview, Preferred Date & Time:
Visa Status & Expiry date:
**Experience**:
- Client services: 2 years (required)
- CRM: 2 years (required)
**Language**:
- Arabic (required)
License/Certification:
- Driving License (preferred)
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