Solution Expert

2 weeks ago

Dubai, United Arab Emirates Al-Futtaim Full time

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

**Overview of the Role**

The Solution Expert SAP Retail SD/Ecommerce is responsible for designing and implementing best business processes in a SAP environment to support customers' business needs. This role involves leading and participating in various activities such as new scope & requirements, break-fix work, testing, and support.

**What You Will Do**
- Application Management: Manage, troubleshoot, setup, and maintain SAP solutions.
- Develop specifications for system changes, maintain documentation, liaise with software suppliers, and ensure compliance with IT policies and security standards.
- Solution Delivery: Collaborate with implementation teams to develop, test, and deploy solutions. Ensure adherence to development standards and deliver projects on time and within budget.
- Other Key Responsibilities: Engage with IT managers and stakeholders, contribute to business process improvements, and maintain professional knowledge and skills through continuous learning.

**Required Skills to Be Successful**
- SAP solution design
- Deep SAP functional knowledge,consulting skills
- Business process expertise, and proficiency in SAP tools and technologies
- This includes configuration of POS Outbound/Inbound Profile, Sales Per Receipt/Aggregated Sales posting, Assortment List, Promotions and Bonus Buys.
- Innovative thinking
- Customer focus
- Strong decision-making and problem-solving abilities
- Strong customer relationship building capability

**What Equips You for the Role**
- Education: Bachelor's degree in information systems or related discipline
- Experience: Minimum of 8 years in SAP IS Retail
- Expertise in SAP IS Retail and ECC6 & S/4 HANA SD modules
- Experience in POS configuration, SAP-POS Integration, and E-commerce Omni channel integration
- SAP Certification on IS Retail /S4 HANA
- Experience in Retail/Electronics/Fashion industries
- Knowledge of EDI Interfaces, SAP Customer Service, SAP Fiori Applications, and SAP E-Invoice
- Strong business process and functional knowledge in large scale/global SAP implementations

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