Telephone Operator

2 weeks ago

Abu Dhabi, United Arab Emirates Embassy of the United States - Abu Dhabi, UAE Full time

Announcement Number:
- Abu Dhabi-2024-006- Hiring Agency:
- Embassy Abu Dhabi- Position Title:
- Telephone Operator - Open to:

- All Interested Applicants/ All Sources.- Open Period:
- 03/22/2024 - 04/05/2024 Format MM/DD/YYYY- Vacancy Time Zone:
- GMT+4- Series/Grade:
- LE - 0605 4- Salary:
- AED د.إ63,879 /Per Year- Work Schedule:
- Full-time - Work week: Monday to Thursday (7:30 AM to 5:00 PM) Friday (7:30 AM - 11:30 AM)- Promotion Potential:
- LE-4- Duty Location(s):
**1**
- in
- Abu Dhabi, AE
- Telework Eligible:
- No- For More Info:
- HR Section_
- 000-000-0000_

**Overview**:

- Hiring Path:

- Open to the public
- Who May Apply/Clarification From the Agency:

- For USEFM - FP-AA. Actual FP salary determined by Washington D.C.
- All Interested Applicants / All Sources.- Security Clearance Required:

- Public Trust - Background Investigation
- Appointment Type
- Permanent
- Appointment Type Details:

- Marketing Statement:
We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.
- Summary:
The work schedule for this position is Full time (40 hours per week)
- Supervisory Position:

- No
- Relocation Expenses Reimbursed:

- No
- Travel Required:

- Not Required

**Duties**:
**Note: All applicants must currently hold or be able to acquire a UAE residency visa to fill the position. For non-UAE national, the Mission assists in obtaining the required residency visa to lawfully work in the UAE. Ref. to Eligibility Question #2 and Vacancy Question #1: If a non-UAE national has a valid UAE residency visa, they should answer Yes to Eligibility Q#2 and Vacancy Q#1, and attach a copy of residency visa or both sides of Emirates ID.**

**Basic Function of the Position**:
**Serves as the Embassy telephone operator for the Embassy. Controls Embassy switchboard, receives and places local and long distance calls, performs administrative functions for the Information Resources Management (IRM) team, serves as backup IRM customer service liaison.**

**Qualifications and Evaluations**:

- Requirements:
EXPERIENCE:
Minimum one year of experience in clerical work which is include telephone operator duties.

**REQUIRED DOCUMENTS: Applicant MUST provide required documentation. See below the Required Document Tab.**
- Education Requirements:
Completion of high/secondary school is required.
- Evaluations:
**LANGUAGE**:_This may be tested._**

Good Working Knowledge in Reading/Writing/Speaking in English is required.Good Working Knowledge in Reading/Writing/Speaking in Arabic is required.
- **EQUAL EMPLOYMENT OPPORTUNITY (EEO)**: The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.
- Qualifications:
All applicants under consideration will be required to pass medical and security certifications.

**Benefits and Other Info**:

- Benefits:

- Agency Benefits:
Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in UAE may receive a compensation package that may include health, separation, and other benefits.

For EFMs, benefits should be discussed with the Human Resources Office.

The pay plan is assigned at the time of the conditional offer letter by the HR Office.
- Other Information:
HIRING PREFERENCE ORDER:
1. AEFM / USEFM who is a preference-eligible U.S. Veteran*
2. AEFM / USEFM
3. FS on LWOP and CS with reemployment rights**
- IMPORTANT: Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), Letter from Veterans’ Affairs which indicates the present existence of a service-connected disability dated within the past six months, equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.

**This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.

For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.?) and for additional employment considerations, please visit the following link.

**How to Apply**:

- How to Apply:

- Required Documents:
To qualify based on education, you MUST submit the requested degree and / or transcripts as verifi

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