Telephones Operator

2 months ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Hilton Full time

A Telephones Operator accepts, delivers and responds to Guest and management messages, enquiries and emergencies and uses their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer.

What will I be doing?

As a Telephones Operator, you will accept, deliver and respond to Guest and management messages, enquiries and emergencies using their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer. A Switchboard Telephonist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

  • Achieve positive outcomes from Guest queries in a timely and efficient manner
  • Accept and deliver all messages correctly and promptly for both Guests and management
  • Ensure all wake up calls take place at the correct time
  • Demonstrate knowledge of all hotel facilities and service and use up-selling techniques to promote these offerings when the appropriate
  • Handle emergency calls immediately and relay comprehensive and accurate information, as required
  • Demonstrate a high level of customer service at all times
  • Comply with hotel security, fire regulations and all health and safety legislation
  • Attend appropriate training courses, when required
  • Demonstrate a knowledge of all hotel services, local attractions and landmarks in the hotel vicinity
  • Follow company brand standards
  • Assist other departments, as necessary

What are we looking for?

Telephones Operator serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Positive attitude and good communication skills, especially on the telephone
  • Commitment to delivering a high level of customer service
  • Ability to work on your own and as part of a team
  • Competent level of IT proficiency

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Previous experience in a customer-focused industry

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all



  • Abu Dhabi, Abu Dhabi, United Arab Emirates Hilton Full time

    A Telephone Operator accepts, delivers and responds to Guest and management messages, enquiries and emergencies and uses their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer.What will I be doing? As a Telephone Operator, you will accept, deliver and respond to Guest and management messages, enquiries...

  • Telephones Supervisor

    2 months ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates Hilton Full time

    A Telephones Supervisor assists the Front Office Manager with daily operations and ensures on-time and accurate handling of Guest and management messages, enquiries and emergencies.What will I be doing?As a Telephones Supervisor, you will assist the Front Office Manager with daily operations and ensures on-time and accurate handling of Guest and management...

  • Service Technician

    2 weeks ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates Weatherford Full time

    Overview Weatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add...

  • Service Technician

    3 weeks ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates Weatherford Full time

    Overview Weatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Weatherford Full time

    Overview Weatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add...

  • Assistant Manager

    4 weeks ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates Al Futtaim Private Company LLC Full time

    Job Requisition ID: 160917 Established in the 1930s as a trading business, Al-Futtaim Group is now a highly diversified and forward-thinking regional company based in Dubai, United A&#rab Emirates. Organized into five divisions – automotive, financial services, real estate, retail, and healthcare – with a workforce of over 35,000 employees spread across...

  • Assistant Manager

    2 weeks ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates Al Futtaim Private Company LLC Full time

    Job Requisition ID: 160917 Established in the 1930s as a trading business, Al-Futtaim Group is now a highly diversified and forward-thinking regional company based in Dubai, United A&#rab Emirates. Organized into five divisions – automotive, financial services, real estate, retail, and healthcare – with a workforce of over 35,000 employees spread across...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates KBR Full time

    Title:AFCAP V OCN/LN UAE: Transportation DispatcherBelong, Connect, Grown with KBRPROGRAM SUMMARY: KBR'S AFCAP V group provides ongoing support and operations services to the United States Air Force. The Security Escort Program acts as an integrated member of the unit providing operations continuity during rotation of personnel for OCN/LN personnel. KBR...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Marriott International Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation The Abu Dhabi EDITION, Al Bateen Marina, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYGreet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Marriott International Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation The Abu Dhabi EDITION, Al Bateen Marina, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYGreet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Marriott International Full time

    Job Number Job Category Sales & MarketingLocation Courtyard World Trade Center Abu Dhabi, Hamdan Bin Mohammed Street (5th), Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYPerform general office duties to support Sales & Marketing (e.g., filing,...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Marriott International Full time

    Job Number Job Category Sales & MarketingLocation Courtyard World Trade Center Abu Dhabi, Hamdan Bin Mohammed Street (5th), Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYPerform general office duties to support Sales & Marketing (e.g., filing,...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Marriott Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation The St. Regis Saadiyat Island Resort Abu Dhabi, Saadiyat Island, Abu Dhabi, United Arab Emirates, United Arab EmiratesSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYProcess all guest check-ins, verifying guest identity, form of payment, assigning...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Marriott Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation The St. Regis Saadiyat Island Resort Abu Dhabi, Saadiyat Island, Abu Dhabi, United Arab Emirates, United Arab EmiratesSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYProcess all guest check-ins, verifying guest identity, form of payment, assigning...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Marriott International Full time

    Job Number Job Category Golf, Fitness, & EntertainmentLocation The St. Regis Saadiyat Island Resort Abu Dhabi, Saadiyat Island, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYServe as a key resource for all recreation activities facilitated on the...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Marriott International Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Marriott Hotel Al Forsan Abu Dhabi, Al Forsan International Sports Resort, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYProcess all guest check-ins, verifying guest identity, form...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Marriott International Full time

    Job Number Job Category Golf, Fitness, & EntertainmentLocation The St. Regis Saadiyat Island Resort Abu Dhabi, Saadiyat Island, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYServe as a key resource for all recreation activities facilitated on the...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Marriott International Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Marriott Hotel Al Forsan Abu Dhabi, Al Forsan International Sports Resort, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYProcess all guest check-ins, verifying guest identity, form...

  • Telephone Operator

    2 months ago


    Abu Dhabi, United Arab Emirates SAWAEED HOLDING Full time

    **Job Summary**: The Telephone Operator for the workers camp is responsible for managing incoming and outgoing telephone communications for residents and staff within the camp. This role involves answering calls, transferring calls to appropriate personnel, taking messages, and providing general information to callers. The Telephone Operator ensures...

  • Telephone Operator

    2 months ago


    Abu Dhabi, United Arab Emirates Dublin Health Services Management & Investment Full time

    **Role Description** This is a full-time on-site role for a **Telephone Operator (UAE Nationals)** at Dublin Health Services - Investment & Management in Abu Dhabi. The Telephone Operator will be responsible for managing and operating the switchboard, ensuring excellent phone etiquette and providing customer support through effective...

  • Telephones Operator

    1 month ago


    Abu Dhabi, United Arab Emirates Hilton Full time

    Telephones Operator A Telephones Operator accepts, delivers and responds to Guest and management messages, enquiries and emergencies and uses their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer. **What will I be doing?** As a Telephones Operator, you will accept, deliver and respond to Guest and...

  • Telephone Operator

    2 months ago


    Abu Dhabi, United Arab Emirates Danat Jebel Dhanna Resort Full time

    Job Summary: Telephone Operator are responsible for providing customer service and technical support to customers over the phone. They answer customer inquiries, provide information about products and services, general information about the company to callers. They must be professional, knowledgeable, and patient in their interactions with customers. They...

  • Telephone Operator

    2 months ago


    Abu Dhabi, United Arab Emirates Grand Villaggio Hotel Full time

    We are Hiring. A telephone operator full time job Ability to commute/relocate: - Abu Dhabi: Reliably commute or planning to relocate before starting work (preferred)

  • Telephone Operator

    2 months ago


    Abu Dhabi, United Arab Emirates Al Qana Cinema LLC Full time

    We are looking for Arabic Telephone Operator, Female. - Must have good command of English language and a native Arabic speaker - Previous UAE experience in call center is highly preferred. - Knowledgeable in MS office and well verse in written communication - background on sales and customer service is added advantage - Must be present available in the UAE...

  • Telephone Operator

    1 month ago


    Abu Dhabi, United Arab Emirates Altima Cleaning Services Full time

    **Minimum 5 years experience in GULF**: - Must be present available in the UAE and can join with **immediately**: - **English and Arabic** speaking fluently. - Knowledgeable in **MS office**: - Please attach your personal information as a reference **Job Types**: Full-time, Permanent Ability to commute/relocate: - Abu Dhabi: Reliably commute or...

  • Telephone Operator

    2 months ago


    Abu Dhabi, United Arab Emirates ROYAL ALTIMA HOUSE MAID CLEANING SERVICES L.L.C Full time

    **Minimum 5 years experience in GULF**: - Must be present available in the UAE and can join with **immediate notice**: - **English and Arabic** speaking fluently. - Knowledgeable in **MS office**: - Please attach your personal information as a reference **Salary**: From AED2,500.00 per month Application Question(s): - Visa Status ? - Age & Nationality...

  • Telephone Operator

    7 days ago


    Abu Dhabi, United Arab Emirates Royal Altima House Maid Cleaning Services LLC Full time

    **Minimum 5 years experience in GULF**: - Must be present available in the UAE and can join with **immediate notice**: - **English and Arabic** speaking fluently. - Knowledgeable in **MS office**: - Please attach your personal information as a reference **Salary**: From AED2,500.00 per month Ability to commute/relocate: - Abu Dhabi: Reliably commute or...

  • Telephone Operator

    2 months ago


    Abu Dhabi, United Arab Emirates Altima Cleaning Services Full time

    **X -**_ **NO HUSBAND VISA **_ **X -**_ **NO SPOUSE VISA **_ **X -**_ **NO OWN VISA**_ - **English **and Arabic speaking fluently. - **Minimum 5 years experience in GULF**: - Must be present available in the UAE and can join with **immediately**: - Knowledgeable in **MS office**: - Please attach your personal information as a reference - Age Min. 35...

  • Telephone Operator

    2 months ago


    Abu Dhabi, United Arab Emirates Bin Jamal Recruitment Services Full time

    As a Telephone Operator you are responsible to handle every phone call with importance to provide professional and customer focused response to our guests, ensuring their stay will become a memorable experience, whereby your role will include key responsibilities such as: - Receive each guest call in a professional and friendly manner - Maintain effective...

  • Telephone Operator

    3 weeks ago


    Abu Dhabi, United Arab Emirates Altima Cleaning Services Full time

    Can join **immediately.**: - **5 Years Minimum Proven experience as a Telephone Operator or HR **or similar role. - **Fluent in English (Read, Write, and Listen)**: - **Knowledge in MS OFFICE (MUST BE)**: - **Prefer age: 30 - above**: - Arabic Speaking (Optional) - Strong organizational and multitasking skills with attention to detail. - Excellent...

  • Telephone Operator

    1 month ago


    Abu Dhabi, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 23119991 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Saadiyat Island Resort Abu Dhabi, Saadiyat Island, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Answer, record, log, and...

  • Telephone Operator

    2 months ago


    Abu Dhabi, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 23094591 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Saadiyat Island Resort Abu Dhabi, Saadiyat Island, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Answer, record, log, and...

  • Telephone Operator

    3 days ago


    Abu Dhabi, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 23054883 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Saadiyat Island Resort Abu Dhabi, Saadiyat Island, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Answer, record, log, and...

  • Telephone Operator

    6 days ago


    Abu Dhabi, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 23160595 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Saadiyat Island Resort Abu Dhabi, Saadiyat Island, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Answer, record, log, and...

  • Telephone Operator HR

    3 weeks ago


    Abu Dhabi, United Arab Emirates Altima Trade Academy Full time

    Full job descriptionCandidate must be in UAE.Can join immediately.5 Years Minimum Proven experience as a Telephone Operator or HR or similar role.Fluent in English (Read, Write, and Listen)Knowledge in MS OFFICE (MUST BE)Prefer age: 30 - aboveArabic Speaking (Optional)Strong organizational and multitasking skills with attention to detail.Excellent...

  • Telephone Operator HR

    2 weeks ago


    Abu Dhabi, United Arab Emirates Altima Trade Academy Full time

    Full job descriptionCandidate must be in UAE.Can join immediately.5 Years Minimum Proven experience as a Telephone Operator or HR or similar role.Fluent in English (Read, Write, and Listen)Knowledge in MS OFFICE (MUST BE)Prefer age: 30 - aboveArabic Speaking (Optional)Strong organizational and multitasking skills with attention to detail.Excellent...

  • Telephone Operator

    7 days ago


    Abu Dhabi, United Arab Emirates Shangri-La Hotels Full time

    Telephone Operator (Service Associate) Rooms, Shangri-La Qaryat al Beri, Abu Dhabi We have a great opportunity for a great communicator to join the team as a Telephone Operator. The successful applicant will be able to communicate effectively and understand what it means to give great service. What are we looking for? Excellent communication...

  • Telephone Operator

    4 weeks ago


    Abu Dhabi, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 24088067 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Saadiyat Island Resort Abu Dhabi, Saadiyat Island, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Answer, record, log, and...