Quality Assurance Agent
1 month ago
United Arab Emirates
Jan 9, 2023
AED 4000 - AED 5000
Contract Full time
Our client is a Re**tail **company. They are now looking for a **Quality Assurance Associate **to join them.
**Roles & Responsibilities (Max 5 points)**
- To ensure the delivery process completion within the promised time to our customers, through an extensive coordination with our partners
- To handle inbound and outbound calls with our customers to ensure the highest quality assurance standards of our service are being met
- To support our partners technically when required ensuring that all our technical solution in the shops work properly (tablets, speakers)
- To provide the operations and business development teams with concise reports with regards to quality of orders highlighting areas of improvement
- To convey InstaShop processes with the partnered shops and ensure they are always updated and implementing those processes
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