Quality Assurance
6 months ago
**Responsibilities**:
- Develop and implement quality assurance processes and procedures tailored to the call center and real estate operations.
- Provide feedback and coaching to call center agents and real estate professionals to improve performance and customer satisfaction.
- Monitor key performance indicators (KPIs) related to call center and real estate operations and identify areas for improvement.
- Collaborate with cross-functional teams to address quality issues and implement corrective actions.
- Prepare and present regular reports on quality assurance performance to management.
**How to Apply**:
Join us in shaping the future of real estate. At **RE/MAX Smart Concept**, we're not just selling homes; we're building careers.
**Salary**: AED1.00 - AED2.00 per month
**Experience**:
- Real Estate Quality Assurance: 1 year (required)
- Real Estate: 1 year (required)
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