Warranty Admin

**Key Accountabilities**:

- **Invoicing**:Prepare invoices for the Service department in order to close work in progress (WIP) files, record sales and accordingly customer can be charged for sales and services rendered. Ensure compliance with principal’s standard throughout the invoice preparation process.
- **Variations & Deviations**:Review and ensure labour rates are aligned with Principal’s standard rates. Promptly highlight and investigate variations/deviations from standard, appropriately amendments or obtain justification and approvals to support charging more or less than the standard rates.
- **Work In Progress (WIP)**:Ensure job cards are appropriately filled, labour lines and parts are accurately booked, back-up documents & customer approvals are obtained, test reports, sub-let invoices from other sister companies/external outlets and parts reports are available in order to ensure completeness before closing.
- **Compliance**: Ensures that invoices are reviewed and signed-off by respective front-line staff before submission to cashier to maintain accuracy and comply with the procedures.
- Invoicing and job cards segregations.
- Receive and assure all the job cards’ documentations/sheets by conjunction with the workshop foreman and S.A.
- Warranty MB claiming ,closing and conciliate payments.
- Warranty job cards filing ,defected warranty parts delivery and handling processes/assist with storekeeper.
- Reports and reconciliations follow up with finance on a periodic time /assist with coordinator.
- Technicians’ time booking and workshop loading/clocking screen and attended time /assist with S.A and coordinator.
- Archiving and filing for cash/credit job cards /assist with coordinator.
- Back up for service reception/assist with workshop foreman and S.A.(knowledge of customer complaints duplication is required mainly in commercial division ,this to be inducted with the team).
- Backup for cashier/assist with coordinator.
- Credit facility account creation and payments process/assist with coordinator.

**Qualification **(e.g. Academic Qualification, Certifications, Licenses)
- Secondary School Education Certificate.
- Diploma in Accounting or bookkeeping is preferred.

**Experience**
- 3 years of minimum experience in billing and invoicing.
- Accounting background is preferred.

Ability to commute/relocate:

- Abu Dhabi: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Administration or Sales Operations: 3 years (preferred)
- Warranty Administration: 1 year (required)