Head Hostess
2 weeks ago
Communicate with supervisors or management on any issue related to customers
- Be passionate about maintaining service that embraces FIVE standards
- Support the smooth running of all the Food & Beverage/ Guest Services departments
- Work as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries
- Provide assistance to servers with tallies at shift ends
- Supervise host book efficiently and oversee clients seating arrangements
- Thorough knowledge of all of FIVE’s venues, menus, events and assorted guest offerings in order to assist guests at every opportunity
- Take ownership of guest concerns, requests and act decisively in order to ensure guest approval
- Always be aware of guest preferences and assist in compiling guest history to offer a unique and personalized service at all times
- Ability to aptly process billing and related payments and adhere to all established control procedures for the same
**Requirements**:
- Hands-on approach with a ‘can-do’ work attitude
- Commitment to delivering exceptional guest service with a passion
- Ability to find creative solutions taking while ownership for all duties and tasks assigned
- Great conversational skills and teamwork-oriented
- Positive outlook, outgoing personality and fun-to-work with at all times
- Previous Head Hostess experience and knowledge of reservations systems
- Fluency in English (written and spoken) is mandatory
- Proficiency in other languages is desirable
**Benefits**:
- Immerse yourself in the dynamic and exhilarating ‘FIVE Vibe,’ where no two days are the same. Discover a work environment that encourages creativity, innovation, and bold ideas.
- Experience rapid career advancement opportunities that allow you to grow and develop within the company. Receive mentorship and guidance from experienced professionals who are invested in your success. Build a fulfilling career path that aligns with your passions and aspirations.
- Enjoy attractive incentive opportunities that recognize your hard work and dedication. Be rewarded for your achievements and contributions to FIVE's success.
Department Name
Food and Beverage
Industry
Hospitality
Work Experience
1 - 3 years
City
Dubai
State/Province
Dubayy (Dubai)
Country
United Arab Emirates
Zip/Postal Code
337-1500
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