Customer Service Agent

2 weeks ago


AlAyn, United Arab Emirates Morafiq Aviation Services LLC Full time

2 years of Customer Service or Call Centre experience
- Fluency in English and Arabic is a must.
- Customer orientation to provide excellent service and resolve any customer queries.
- Good listening and communication skills.
- Ability to work in shifts.
- Contact Center/Hospitality industry preferred.
- Answer inbound calls from customers who have booked our services and need extra information.
- Listen attentively to questions and concerns and respond promptly with a resolution according to company guidelines.
- Document personal information to create, update, or adjust customer accounts.
- Prepare call-related information for purposes of auditing and reporting.
- Performing additional duties are needed.

**Salary**: AED3,000.00 per month

Ability to commute/relocate:

- Al-Ayn: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- customer service: 2 years (required)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)

Expected Start Date: 01/07/2023


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