Customer Service Agent
2 weeks ago
2 years of Customer Service or Call Centre experience
- Fluency in English and Arabic is a must.
- Customer orientation to provide excellent service and resolve any customer queries.
- Good listening and communication skills.
- Ability to work in shifts.
- Contact Center/Hospitality industry preferred.
- Answer inbound calls from customers who have booked our services and need extra information.
- Listen attentively to questions and concerns and respond promptly with a resolution according to company guidelines.
- Document personal information to create, update, or adjust customer accounts.
- Prepare call-related information for purposes of auditing and reporting.
- Performing additional duties are needed.
**Salary**: AED3,000.00 per month
Ability to commute/relocate:
- Al-Ayn: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- customer service: 2 years (required)
Shift availability:
- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)
Expected Start Date: 01/07/2023
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