RPACommand Centre Officer

RPA Command Centre OfficerRole :RPA Command Centre Officer**Location: Abu DhabiRole Purpose:The Digital Operations RPA (Robotic Process Automation) Command Centre Officer will be responsible for all the aspects of running the day-to-day process on Blue Prism Robotic Process Automation framework and platformPerform the first level resolutions and coordinate...

**Statement of Functions** Assists in developing the Contact Center Quality Assurance system and procedures and provides technical, database and documentation support to implement, monitor and evaluate the Quality Metrics. Reports and analyzes the daily, weekly and monthly performance parameters related to the quality aspects as required. Generates QA...

We're looking for an experienced and bilingual **Call Centre Representative **to join the Taqeef team based in Abu Dhabi. Key Accountabilities: - Handle emergency calls, and provide customer support. - Verify and register customers’ warranty/CoolCare details and maintain accurate data in the system. - Maintain inbound calls KPIs, and ensure follow-up on...

**Company Description** Advanced Cure Diagnostic Centres was founded in 2007 as a comprehensive ambulatory care unit. With over a dozen specialties, we have assembled a team of the finest physicians from a variety of medical fields, along with state-of-the-art diagnostic equipment to meet the ever-growing demand for quality healthcare throughout the city of...

Overview: The Data Centre Analyst in Data Centre Operations plays a key role in managing procurement tasks and administrative duties to support the smooth operation of our data centers. This position involves overseeing the procurement of pantry/office supplies and other data center equipment, coordinating with vendors, managing documentation for DC-related...

Overview: The Data Centre Analyst in Data Centre Operations plays a crucial role in managing procurement duties and administrative tasks to support the efficient operation of our data centers. This role involves the managing the procurement of pantry/office items and other data center equipment coordinating with vendors as well as managing documentation...

Contact Centre Supervisor (Arabic Speaker) - Subject to Contract AwardMake a difference every dayThe Job OpportunitySince 1947, Serco Middle East has been supporting governments to deliver public services across various sectors (Transport, Healthcare, Citizen Services and Defence), enabling transformation and ensuring the delivery of world class services. We...

Overview:The Data Centre Analyst in Data Centre Operations plays a crucial role in managing procurement duties and administrative tasks to support the efficient operation of our data centers. This role involves the managing the procurement of pantry/office items and other data center equipment coordinating with vendors as well as managing documentation...

Summary: The Call Centre Agent is responsible for receiving leads and calls from customers, providing them with information and support, and also responsible to register lead in CRM and assigning lead to Agent. This position requires excellent customer service skills, as well as verbal communication skills. **Responsibilities**: - Answering phones from...

Maintain a high level of customer service by providing prompt, accurate, and courteous responses to inquiries - Effectively communicate with internal and external customers to resolve issues in a timely manner - Serve as a resource to staff regarding policies, procedures, and processes - Assist with the development and implementation of departmental goals,...

Contact Centre Operator (Arabic Speaker)Make a difference every day Your OpportunityWe are looking for a Contact Centre Operator to join us at an exciting new client, where you will be expected to deliver outstanding customer service by taking inbound calls, receiving email requests received in adherence to procedural, productivity and quality standards. As...

Contact Centre Operator (Arabic Speaker)Make a difference every day Your OpportunityWe are looking for a Contact Centre Operator to join us at an exciting new client, where you will be expected to deliver outstanding customer service by taking inbound calls, receiving email requests received in adherence to procedural, productivity and quality standards. As...

Contact Centre Operator (Arabic Speaker)Make a difference every day Your OpportunityWe are looking for a Contact Centre Operator to join us at an exciting new client, where you will be expected to deliver outstanding customer service by taking inbound calls, receiving email requests received in adherence to procedural, productivity and quality standards. As...

Overview: The Data Centre Analyst in Data Centre Operations plays a crucial role in managing procurement duties and administrative tasks to support the efficient operation of our data centers. This role involves the managing the procurement of pantry/office items and other data center equipment coordinating with vendors as well as managing documentation...

Overview: The Data Centre Analyst in Data Centre Operations plays a crucial role in managing procurement duties and administrative tasks to support the efficient operation of our data centers. This role involves the managing the procurement of pantry/office items and other data center equipment coordinating with vendors as well as managing documentation...

Contact Centre Supervisor (Arabic Speaker) - Subject to Contract Award Make a difference every day The Job Opportunity Since 1947, Serco Middle East has been supporting governments to deliver public services across various sectors (Transport, Healthcare, Citizen Services and Defence), enabling transformation and ensuring the delivery of world class...

Maintain a high level of customer service by providing prompt, accurate, and courteous responses to inquiries Effectively communicate with internal and external customers to resolve issues in a timely manner Serve as a resource to staff regarding policies, procedures, and processes Assist with the development and implementation of departmental goals,...

Summary:The Call Centre Agent is responsible for receiving leads and calls from customers, providing them with information and support, and also responsible to register lead in CRM and assigning lead to Agent. This position requires excellent customer service skills, as well as verbal communication skills.Responsibilities: Answering phones from customers...

Elite Care Medical Centre is a reputable dental and derma clinic dedicated to providing exceptional oral healthcare services to our patients. We are committed to maintaining a clean and hygienic environment to ensure the comfort and safety of our patients and staff. We are currently seeking a reliable and detail-oriented Cleaner to join our team. The...

Make a difference every day The Job Opportunity Since 1947, Serco Middle East has been supporting governments to deliver public services across various sectors (Transport, Healthcare, Citizen Services and Defence), enabling transformation and ensuring the delivery of world class services. We are extremely proud of our partnerships with government and...