Reservation Agent
2 weeks ago
Job Opportunity: Reservation Agent - Yacht Rental Company
Are you a dynamic and customer-oriented individual with a passion for creating unforgettable experiences on the open waters? Join us at Sky Walker Yachts as a Reservation Agent and play a pivotal role in crafting exceptional yacht adventures for our valued customers. If you possess prior experience as a sales or reservation agent, a background in the tourism industry, we invite you to embark on this exciting journey with us.
Position: Reservation Agent
Location: Dubai, UAE
Type: Full-time
**Responsibilities**:
- Handle inquiries and booking requests from customers interested in renting yachts for various occasions.
- Provide exceptional customer service by assisting clients in selecting the perfect yacht and tailoring their experience to their preferences.
- Efficiently manage reservation systems and ensure accurate booking information.
- Collaborate with boat crews and other team members to coordinate bookings and ensure smooth yacht preparations.
- Uphold a deep understanding of our yacht fleet, services, and pricing structures to effectively communicate options to customers.
- Address customer concerns and provide appropriate solutions, ensuring customer satisfaction.
- Maintain detailed records of bookings, payments, and customer interactions.
- Continuously stay informed about industry trends and developments to enhance customer experiences.
**Requirements**:
- Previous experience as a sales or reservation agent is essential.
- Background in the tourism or hospitality industry is a strong advantage.
- Fluent communication in Russian or Chinese languages is a plus but not essential.
- Excellent communication and interpersonal skills.
- Strong organizational abilities and attention to detail.
- Ability to work independently and effectively manage time.
- Proficiency in reservation and booking software.
- Customer-focused mindset and problem-solving skills.
- Flexibility to work 6 days a week, including weekends.
- Immediate availability to start.
**Benefits**:
- Be a part of a vibrant and growing yacht rental company.
- Opportunity for professional growth and advancement.
- Collaborative and supportive work environment.
- Competitive compensation and benefits package.
- Gain exposure to the exciting tourism and hospitality industry.
- Contribute to creating remarkable and cherished memories for our clients.
If you're an enthusiastic and dedicated individual with a proven track record in sales or reservations, along with proficiency in Russian or Chinese languages, we invite you to join Sky Walker Yachts as a Reservation Agent. Your expertise and passion will be instrumental in delivering outstanding experiences that leave a lasting impression on our guests.
To apply, please send your updated resume and a cover letter detailing your relevant experience and explaining why you're the perfect fit for this role. We're excited to welcome you on board
Ability to commute/relocate:
- Dubai Marina: Reliably commute or planning to relocate before starting work (required)
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