Global Head of Employee Communication

1 month ago


Dubai, United Arab Emirates Al-Futtaim Full time

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

We are currently seeking an experienced communications professional to join our Communications team in the capacity of Global Head of Employee Communication.

**Overview of the role**

**What you will do**
- Certainly, incorporating persona-based communications into the responsibilities, the updated list would look like this:

- Develop and execute a comprehensive internal communications strategy that supports the Group's strategic objectives and fosters a culture of openness and engagement, incorporating persona-based communications to tailor messages for different employee segments, enhancing relevance and impact.
- Collaborate with senior leadership and HR to communicate corporate policies, changes, and initiatives effectively, ensuring clarity and alignment across the organization. This includes partnering closely with HR to develop and promote the Employer Value Proposition, reinforcing our commitment to employee development, engagement, and satisfaction, through personalized messaging that resonates with various employee personas.
- Measure the impact of internal communication strategies through feedback and engagement metrics, and adjust plans as necessary to improve effectiveness, with a focus on how well persona-based communications are meeting the needs of the diverse employee population.
- Mentor and manage the internal communications community, fostering a culture of excellence, innovation, and continuous improvement, with an emphasis on developing skills in persona-based communication to better connect with and engage our diverse workforce.
- Stay ahead of industry trends and best practices in internal communications and adopt innovative tools and approaches to enhance internal communication efforts, including advanced persona-based communication strategies to ensure our messaging is as effective and impactful as possible.

**Required skills to be successful**
- Proven track record of developing and implementing successful internal communications strategies that have significantly improved employee engagement and corporate culture.
- Exceptional writing, editing, and verbal communication skills, with the ability to convey complex information in a clear, concise, and engaging manner.
- Strong leadership and interpersonal skills, with the ability to influence senior management and work effectively across all levels of the organization.
- Excellent organizational and project management skills, with the ability to manage multiple priorities in a fast-paced environment.

**What equips you for the role**
- Bachelor’s or Master’s degree in Communications, Human Resources, Journalism, Business Administration, or related field.
- Minimum of 10 years of experience in internal communications, with at least 5 years in a leadership role, preferably within a multinational and diverse organization.



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