Medical Visit Manager UAE

7 months ago


Dubai, United Arab Emirates L'Oreal Full time

**GENERAL DESCRIPTION**

Implements medical visit strategy at country level and manages a team of regional managers & medical representatives.

**DUTIES AND RESPONSIBILITIES**

**Roll out and ensure operational monitoring of the regional medical strategy**:

- Implement an action plan in line with the medical visiting plan
- Organize events involving health professionals in conjunction with medical relations
- Be a creative force for implementing communication and event-related materials
- Analyze quantitative and qualitative dashboards: interpreting results, circulating information, implementing corrective action and following up on activity
- Allocate resources while optimizing ROI - Ensure synergy with commercial teams to increase sell-out
- Responsible for meeting the sales target quotas for the medical team (Sell In)

**Manage and drive the team in line with medical detailing’s strategy of excellence**:

- Organize, coordinate, manage and motivate the team
- Guide professional development / monitoring of medical representatives: continuous assessment of scientific, product and regulatory knowledge and proficiency in communication techniques and tools (CRM/CLM platform)
- Monitor and drive the teams’ sectorial action plans

**Develop local medical relations**
- Identify local KOLs and propose them to Medical Relations, professional relations with KOLs and institutional partners
- Coordinate organization of, and participation in congresses and symposia in the scope.

**Ensure links and collaboration with headquarter-based teams (marketing, medical relations, sales, digital, etc.)**:

- Ensure competitive and environmental monitoring related to medical activity and feed it back up to medical hub team.
- Ensure training and respect of both internal and external ethical standards regarding relations with health professionals

**KNOWLEDGE AND EXPERIENCE- SKILLS AND ABILITIES**

**MEDICAL DETAILING SKILLS**:
Pharmaceutical background preferably with dermatology experience. Targeting and segmentation follow-up - Builds an interactive and customized dialogue with the physician - Treats objections, obtains prescriptions - Creates and updates the physician’s file

**SCIENTIFIC KNOWLEDGE**:

- Knows skin and hair physio-pathologies and the medical environment - Knows our products and competition (formulas and patients benefits) - Develops one’s local medical network - Knows regulatory constraints. People management skills preferably know how to manage managers.

**ENTREPRENEURSHIP ON ONE’S TERRITORY**
- Analyzes key performance indicators on one’s territory - Implements and adjusts sectoral action plan - Interacts with the Sales Rep(s) to build synergies - Develops Rx counter training in the point of sales

**COLLABORATIVE BRAND & TEAM BUILDING** - Develops competitive intelligence - Focuses on brand Must Have projects according to the country strategy - Participates in prospective task forces

**STAKEHOLDERS**

Medical Communication manager, Medical Relation manager, omnichannel manager, medical business analyst

**PERSONAL COMPENTENCIES**

Strong communication and presentation skills

Leadership skills

People management skills preferably as a second line manager

Key account management
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