Arabic Call Center Supervisor

As a Call Centre Supervisor at our medical center, you will be responsible for overseeing the day-to-day operations of the call center team, ensuring efficient and effective handling of inbound and outbound calls related to patient inquiries, appointment scheduling, and other medical-related services. You will lead a team of call center representatives,...

Urgently required: Call Center Agent / Supervisor with extraordinary communication skills for lead conversion with two years of call center experience preferred. Proficiency in English is a must, Arabic will be an added advantage. **Salary**: AED2,500.00 - AED4,500.00 per month Application Question(s): - Visa type: **Experience**: - Customer service /...

A leading healthcare in UAE is currently looking for a **Call Center Supervisor** who will be responsible to supervise the clinic’s call center and agents. Evaluate and monitor outbound and inbound calls. Responsible to prepare monthly, quarterly, yearly report and submit to the management. 5 years’ experience in a similar field with health care...

We're hiring! We're currently searching for an experienced Call Center Supervisor to join our team. **About us.** Bizrahmed is a well-established medical centre in Dubai with multiple global branches in London and KSA. We have over 25 years' experience within the cosmetic industry, working alongside world renowned plastic surgeons and doctors. We offer...

**Job Purpose** A call center supervisor has a team of other call center operators which manages, directs and controls to ensure that they meet up with targets and perform their duties according to laid down instructions and guidelines. Supervisors working in call centers also have the role of training their team members and reviewing their performances...

Only Arab Female Call Center If you have a passion for customer service and enjoy helping others, we invite you to consider joining our team. As a call center representative, you will play a crucial role in handling inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring an overall positive experience for our customers. Key...

Supervise all tasks involved in Call Center - Train the Call Center Agents to respond efficiently and accurately to callers, explaining about the Driving Licensing Services, Vehicle Testing Services, available offers & promotions - Train & monitor the Call Center Agents on the customer journey process, available payment options, required documents, transport...

Responsibilities: - Supervise and oversee the daily operations of the call center, ensuring smooth and efficient handling of customer orders. - Manage a team of call center agents, providing guidance, support, and training as needed to maintain high-performance standards. - Monitor call center performance metrics, such as call volume, response time, and...

Manages and oversees a team of call center Executives. - Motivates and supports Executives through feedback and communication. - Measures KPI’s like inbound calls, call waiting, and call abandonment. - Assists with taking agents’ calls if they can’t handle the workload. - Improves quality of results by recommending changes. - Provides service...

Looking for Bilingual Banking Call Center Agent Temporary role **Job Overview**: As a Arabic Speaking Call Center Agent, you will play a pivotal role in providing exceptional customer service and support to our diverse clientele. Your ability to communicate fluently in both English and Arabic will ensure that customers receive accurate information, resolve...

Bachelor's degree in healthcare administration, business management, or related field preferred.Previous experience in a call center environment, preferably in a medical or healthcare setting.Proven experience in a supervisory or leadership role, with strong coaching and team-building skills.Excellent communication skills, both verbal and written, with...

**Job description**: - Answering calls from customers professionally and responding to customer inquiries and complaints. - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives. - Handling and resolving customer complaints on offered services. - Place new orders as & when needed. - Follow call...

We are looking for a dynamic, well-spoken Outbound Call Center Agent with excellent communication skills to be responsible for soliciting sales and managing client inquiries over the telephone. **SKILLS & QUALIFICATIONS** - Strong command of the **Arabic &** **English** language! - Preferred 2+ years of work experience as a call center Agent. - Capable of...

Should have a strong communication skills - Answering calls from customers professionally and responding to customer inquiries and complaints. - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives. - Handling and resolving customer complaints on offered services. - Adhering to all company policies...

Need to be bilingual - **English & Arabic speaker**. - Minimum one (1) year call center experience is a MUST. - Should have a strong communication skills. - Answering calls from customers professionally and responding to customer inquiries and complaints. - Identify customers’ needs, clarify information, research every issue and provide solutions and/or...

Need to be bilingual - English & Arabic speaker. - Should have a strong communication skills. - Answering calls from customers professionally and responding to customer inquiries and complaints. - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives. - Handling and resolving customer complaints on...

**Your roles and activities**: - Training and preparing care center agents to respond to customer questions, complaints and troubleshoot problems with services or products including induction training from A-Z - Ensuring agents understand and comply with all care center objectives, performance standards and company policies and procedures - Assist in the...

**Job description**: - Answering calls from customers professionally and responding to customer inquiries and complaints. - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives. - Handling and resolving customer complaints on offered services. - Place new orders as & when needed. - Follow call...

**Job Title**:Supervisor/Lead Brand Ambassador **Department**:Client Relation Centre (CRC) **Reporting Directly to**:Account Manager **Main objectives of the position**:To supervise and lead a team of 12 Agents/Brand Ambassadors to ensure consistent high quality service. **Responsibilities**: - Develop monthly shift schedule and ensure proper allocation...

We are currently seeking a seasoned Call Center Manager for an Aesthetics Company to lead our Customer Engagmenet Team and ensure the highest level of customer experience among our customers. Job Responsibilities: Manage Operations: Oversee the daily operations of the Customer Engagement Team, ensuring efficiency and the effective resolution of customer...