Sales Associate

1 week ago

Mussafah, United Arab Emirates M19 Car Service Center Full time

With knowledge about Cars and maintenance

Painting and Detailing

Working knowledge and experience of automotive products, repairs and parts.

Secondary education in the automotive field or equivalent work experience.

Strong communication skills and the ability to translate customer needs to workable technician orders.

Organizational skills including the ability to schedule appointments, meet with customers and ensure that work is done properly.

Exceptional customer service skills based on experience.

Continuing education and knowledge acquisition on the function and repair of newer vehicles.

Determine and diagnose car issues based on customer description and vehicle condition.

Translate customer-reported problems to actionable work orders for technicians to complete.

Order necessary parts from suppliers.

Handle and resolve customer complaints regarding services.

Ensure that automotive work provided to customers meets company quality standards.

Consulting with technicians about needed repairs and alternatives that can be offered.

Assisting customer with deciding to fix their car.

Informing customers of changes in service or when their vehicle is ready to be picked up.

**Salary**: From AED2,000.00 per month

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