Extreme Sports Manager

2 weeks ago

Abu Dhabi, United Arab Emirates Al Forsan International Sports Resort Full time

**Role Overview**

The purpose of this role is to coordinate the day-to-day operations of the departments, which include: To oversee staff management, operational requirements, fulfilment of all physical and written safety requirements, and making sure of the completion of reports by the respective supervisors/managers for smooth functioning of the departments.

**Main Duties**
- Responsible to make sure that motorsports, Recreation, and watersports update regularly all Policies and Procedures related to their department.
- Initial and approve the rosters to make sure the maintenance and operations are adequately covered.
- Establish a daily safety inspection schedule before the operations and such inspection report should be signed and a consolidated monthly report should be generated for management.
- To Establish and maintain excellent guest relations and complaints handling mechanism
- Responsible for liaising with governing bodies for relevant sports to ensure compliance for all events and circuits
- Responsible for proactively seeking ways to build and promote facilities as a leading local/international destination
- Oversee and manage the performance of team members through performance monitoring, appraisals, coaching, counselling, discipline, and training.
- Actively involved in establishing regular departmental training schedules and coordinating with the HR Training Officer in finding out the effectiveness of training.
- Responsible to motivate the depts. to achieve the budgeted training hours per employee per month. (2hrs).
- Oversee all maintenance (logs) activities for workshops, cable, equipment, circuits, and related public areas to ensure that equipment and facility are professionally maintained and presentable at all times.
- Provide assistance and support to Championship promoters and corporate clients.
- Responsible for organizing and managing the functioning of the depts. during the special events and to liaisons with the support departments for effectiveness and efficiency.
- Oversee and maintain set standards to ensure compliance with company insurance policies.
- Maintain appropriate standards of conduct, dress, hygiene, uniform appearance, and professionalism of self and team members at all times.
- Follow company policies and procedures, demonstrate efficient teamwork, and contribute to the achievement of business goals

**Role Overview**
- Masters or Bachelor’s degree in Physical Education, Fitness or Recreation, any suitable field in Hospitality, Sports, or Business Administration
- Minimum 10 to 15 years’ experience in a similar role, managerial role is preferred
- Extensive experience in Motorsports, Watersports, Recreation, Karting, Padel, Tennis, Parks, Gym, etc.
- Experience in an integrated Private or Semi-Private Resort and Country Club or Sports Club with both Membership and Public access in a senior leadership role
- Strong leadership qualities and be able to motivate and inspire their team.
- Exceptional organizational, leadership, and problem-solving skills
- To be thorough and pay attention to details
- Maintain close relationships with customers
- Evaluate vendors and suppliers
- Ability to spot and resolve problems efficiently
- Delegating multiple tasks
- Ability to manage huge number of staff and meet financial targets
- Guest-oriented and service-minded
- Excellent customer service skills
- Excellent verbal and communication skills and Interpersonal skills, customer oriented skills

**Extensive experience in**:
**Motorsports**

**Watersports**

**Recreation**

**Karting**

**Padel, Tennis**

**Parks**

**Gym**

**Salary**: AED25,000.00 - AED28,000.00 per month

**Education**:

- Master's (required)

**Experience**:

- Similar position: 10 years (required)
- Managerial: 10 years (required)
- Motorsports/Karting: 10 years (required)

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