Shop Supervisor

6 months ago


Dubai, United Arab Emirates Party Greetings Full time

**Party Greetings
- Dubai UAE**

We seek a dynamic and results-driven Sales Supervisor to lead our sales team in the toy segment across various malls in Dubai and the UAE. The Sales Supervisor will oversee daily operations, drive sales targets, and ensure exceptional customer service.

**Responsibilities**:

- Supervise and motivate a team of sales associates to achieve sales targets and deliver outstanding customer service.
- Train new hires on product knowledge, sales techniques, and company policies.
- Monitor and analyze sales performance, identify areas for improvement, and implement strategies to optimize sales.
- Ensure the store is well-stocked, organized, and visually appealing to attract customers.
- Handle customer inquiries, resolve complaints, and escalate issues as needed.
- Collaborate with the management team to develop sales strategies, promotional events, and marketing initiatives.
- Maintain a high level of product knowledge and stay updated on industry trends and competitor activities.

**Requirements**:

- Proven experience in retail sales, with at least two years in a supervisory role, preferably in the toy segment or a similar industry.
- Excellent leadership skills with the ability to motivate and coach a team to achieve sales targets.
- Strong communication and interpersonal skills with a customer-centric approach.
- Ability to multitask, prioritize tasks, and work effectively in a fast-paced environment.
- Proficiency in Microsoft Office Suite and retail POS systems.
- Flexibility to work weekends, holidays, and extended hours as needed.
- Fluency in English is required, and proficiency in Arabic is a plus.
- Valid UAE driving license and access to reliable transportation.

**Benefits**:

- Competitive salary package
- Incentive programs based on performance
- Health insurance coverage
- Employee discounts on products
- Opportunities for career growth and development

**Salary**: AED3,000.00 - AED3,500.00 per month


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