Retail Sales Associate

7 months ago

Dubai, United Arab Emirates Thangals Jewellery LLC Full time

**Job Overview**:
As a Retail Sales Associate specializing in jewellery, you will be responsible for providing exceptional customer service, promoting and selling jewellery products, and ensuring a memorable shopping experience for customers. Your role involves assisting customers in selecting the perfect piece of jewellery, educating them on product features and benefits, and processing transactions efficiently. You will also contribute to visual merchandising and inventory management to maintain a captivating store environment.

**Responsibilities**:

- **Customer Service**:

- Greet customers warmly and ascertain their needs.
- Assist customers in selecting jewellery pieces that match their preferences and budget.
- Provide product knowledge and educate customers on jewellery materials, gemstones, and craftsmanship.
- Offer styling advice and recommendations to customers based on their tastes and occasions.
- Handle customer inquiries, concerns, and requests promptly and professionally.
- **Sales**:

- Actively engage with customers to drive sales and meet or exceed sales targets.
- Utilize upselling and cross-selling techniques to maximize sales opportunities.
- Demonstrate excellent product presentation skills to showcase jewellery items effectively.
- Close sales transactions accurately and efficiently, processing payments and issuing receipts.
- Maintain a thorough understanding of current promotions, discounts, and sales events.
- **Store Operations**:

- Ensure the cleanliness, organization, and attractiveness of the jewellery displays and store environment.
- Assist in inventory management, including receiving, replenishing, and restocking merchandise.
- Participate in regular stocktakes and assist in identifying slow-moving or obsolete inventory.
- Follow company policies and procedures regarding security measures, including handling cash and preventing theft.
- **Product Knowledge and Training**:

- Stay updated on industry trends, new product arrivals, and jewellery design techniques.
- Attend training sessions and product knowledge seminars to enhance expertise.
- Share knowledge with colleagues to foster a collaborative and informed sales team environment.

**Qualifications**:

- Proven experience in retail sales, preferably in a jewellery or luxury goods environment.
- Excellent communication and interpersonal skills.
- Strong customer service orientation with a passion for delivering memorable shopping experiences.
- Knowledge of jewellery materials, gemstones, and craftsmanship preferred.
- Ability to work flexible hours, including weekends and holidays.
- Detail-oriented with a keen eye for visual merchandising.
- Proficiency in point-of-sale (POS) systems and basic computer skills.

**Education**:
A high school diploma or equivalent qualification is required. Additional education or training in retail, sales, or jewellery-related fields is a plus.

**Physical Requirements**:
This role involves standing for extended periods, lifting and carrying moderately heavy objects, and performing tasks that require manual dexterity.

**Working Conditions**:
The job is primarily indoors within a retail store environment. It may involve occasional exposure to dust, cleaning chemicals, and moderate noise levels..

Nationality:

- Fillipino

**Experience**:

- sales: 3 years (required)

Ability to Commute:

- Dubai (required)

Ability to Relocate:

- Dubai: Relocate before starting work (required)

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