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Debt Collection Officer
2 months ago
**Roles & Responsibility: -**
Ø Manage multiple delinquent accounts for debt collection efforts.
Ø Keep track of assigned accounts to identify outstanding debts.
Ø Plan a course of action to recover outstanding payments.
Ø Negotiate payoff deadlines or payment plans.
Ø Handle questions or complaints.
Ø Traces and locates missing information that is needed to perform the job at optimum levels.
Ø Investigate and resolve discrepancies in payments or accounts.
**Required Knowledge & Skills: -**
Ø 1 year of experience as debt collector.
Ø Must have exceptional interpersonal and tracing skills.
Ø Experience in working with targets and tight deadlines.
Ø Knowledge of relevant legal laws about Collection.
Ø Excellent verbal and written communication skills
Ø Good knowledge of MS Office (Excel & Outlook).
Ø Good negotiation and persuasion skills.
Ø Team player.
Ø Good time-management skills.
Ø Required good critical thinking skills and exercise sound judgement.
**Salary**: AED2,500.00 - AED3,500.00 per month
Ability to commute/relocate:
- Sharjah: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
- Arabic (preferred)
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