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F&b Hostess

1 month ago

Abu Dhabi, United Arab Emirates R cafe Full time

As a Restaurant Hostess you will be the first point of contact for our guests, responsible for providing a warm and friendly welcome. Your role is crucial in setting the tone for our guests' dining experience and ensuring smooth operations at the restaurant.

**Responsibilities**:
Arabic Speaking:

- Welcome Arabic-speaking guests in Arabic.
- Assist them in both English and Arabic when needed.

1-Guest Welcome:

- Greet guests as they enter the restaurant with a warm and welcoming smile.
- Assist with reservations and walk-in seating, managing the guest flow efficiently.
- Escort guests to their tables and present menus.

2-Reservation Management:

- Keep track of reservations, ensuring accurate table assignments and availability.
- Communicate with guests regarding reservation confirmations and special requests.

3-Guest Information:

- Provide guests with information about the restaurant, including daily specials, promotions, and events.
- Address guest inquiries and assist with any special requirements or dietary restrictions.

4-Front-of-House Coordination:

- Collaborate with servers and kitchen staff to ensure timely seating and table turnover.
- Maintain a tidy and organized host/hostess station.

5-Guest Relations:

- Create a positive first impression and ensure that guests feel valued and well-cared for.
- Handle guest concerns or issues professionally and promptly, seeking assistance from management when needed.

Ability to commute/relocate:

- Abu Dhabi: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- three: 1 year (preferred)