Spa Receptionist
5 days ago
Job Description:
- To provide guidance to clients on the procedures at the spa
- To answer telephone calls and provide accurate information to clients
- To keep the reception area clean and conducive for clients as they wait for their turn to be attended too
- To introduce new beauty products to clients and educate them on their uses and benefits
- To keep clients updated on currently available promotions and discounts in services offered in the Spa
- To process payments from clients for services ordered from the spa
- To give appointments to clients on specific days
- To open and close the spa at the appropriate time
- To ensure that the front desk is clean and organized for free movement
- To assist in getting client feedback on level of services delivered in order to improve on service delivery
- Inform staff members of appointments that have been canceled by clients, and also alert staff members of the arrival of clients who come without prior appointments
- Assist in developing promotional events, which focus on increasing the clientele of the spa
- Manage the visitor register to keep record of people who visit the spa on a daily basis
Job Requirements:
- Good human relations
- Excellent phone etiquette
- Possess strong knowledge of how computers work, as well as the ability to use MS office package to process and store information
- Excellent multitasking skills to successfully handle several assignments together
- Possess strong organizational skills required for achieving efficiency on the job
- Good knowledge of beauty products to be able to promote them to clients
- Excellent communication skills needed for effective discussions with clients to promote the spa’s products and services to them.
- Previous spa experience
**Salary**:
- depends on experience
- plus commission
**Job Types**: Full-time, Permanent
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