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Costumer Service Representative

1 month ago

Abu Dhabi, United Arab Emirates Alnukhba Center Full time

**Costumer Services Representative**

**Requirements**:

- Fluency in Arabic and English.
- Can Join Immediately.
- Minimum 2 to 3 years of demonstrated experience in customer experience roles.
- Exceptional verbal and written communication skills.
- Proven business development experience.
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.

**Salary**: From AED4,000.00 per month

**Experience**:

- customer service: 2 years (required)

**Language**:

- Arabic (required)
- English (required)