Dispatcher
1 week ago
**Key Responsibilities**:
- Schedule and dispatch cleaning personnel to various job sites using a computer-aided dispatch (CAD) system
- Monitor job sites and adjust schedules as necessary to ensure that client needs are met
- Communicate with clients and cleaning personnel to ensure that job requirements are understood and met
- Provide excellent customer service to clients, answering questions and resolving issues as needed
- Maintain accurate records of schedules, job assignments, and personnel locations
- Ensure that cleaning personnel are properly equipped and prepared for their assigned jobs
- Work closely with the Operations Manager and other team members to ensure that cleaning schedules are met and that client expectations are exceeded
- Other duties as assigned by the Operations Manager
**Qualifications and Requirements**:
- High school diploma or equivalent
- Previous experience in a dispatch or scheduling role preferred
- Excellent communication and interpersonal skills, with the ability to interact effectively with clients and cleaning personnel
- Strong organizational and time-management skills, with the ability to prioritize tasks and adjust schedules as needed
- Ability to work in a fast-paced and challenging environment, with the flexibility to work outside of regular office hours when required
- Ability to maintain a professional demeanor at all times, even in stressful situations
- Knowledge of cleaning protocols and procedures, with the ability to follow instructions and adhere to established policies
**Job Types**: Full-time, Permanent
**Salary**: AED2,000.00 - AED2,500.00 per month
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (required)
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