Vending Operator
4 weeks ago
**Full job description**
**Designation - Vending Operator**
- Serve the vending machines from the all perspectives. From Installation, delivery, Servicing to Customer complain management are being designated for a vending operator to meet and exceed customers’ expectations.
PRINCIPAL ACCOUNTABILITY:
**Serving the Customer** - Support in Install, deliver, move and pickup the vending equipment to minimize customer downtime - Educate customers on Products, basic equipment repair and up-keep procedures to minimize avoidable calls. - Performing preventive maintenance, filling the machines with products, collection of money. - Collect accurate and complete customer information - Prioritize and schedule equipment moves on a daily basis to meet customer’s windows - Operator doesn’t move the machine only assists the delivery team in installation & pickups arrangements with the delivery team
**Planning Development and Execution** - Install, deliver, move and pickup the vending equipments in a cost effective and in timely manner if required. - Follow a daily journey plan to be efficient in machine time to serve - Monitor machines performance & recommend relocation for non performing machines - Report any missing/relocated machines - Maintain good relation with customers & deliver high level of service - Rotate the stocks to ensure no expiry and Inventory record maintenance - Follow standard procedures for handling food items. - Inspect machines and meters to determine causes of malfunctions and fix minor problems - Contact superior or make arrangements for the removal of machines in cases where major repairs are required.
**Solving Problems** - Actively participate in team problem solving to improve customer service and productivity.
- Attend Customer complains at all times. Handling Housekeeping and Safety - Perform all activities in a safe manner - Operate service vehicles per local safety standards - Maintain service vehicle in a clean and organized manner - Insure that activities performed meet government regulatory standards - Wear belts when lifting / moving heavy objects
**Salary**: AED2,000 to AED2,500.00 /month
Pay: From AED 2,000 to 2,500.00 per month
**Experience**:
- Customer service: 1 year (required)
License/Certification:
- UAE Driving License Manual (required)
Pay: AED2,000.00 - AED2,500.00 per month
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