Receptionist - Sharjah, UAE
7 months ago
**Role Summary**:
The Receptionist will handle different task at the front desk of the company, serving as the first point of contact for visitors, clients, and employees. The role requires a combination of administrative, communication, and interpersonal skills.
**Position Location**: Sharjah, UAE
**Business Industry**: Manufacturing
**Work Schedule**: Mon-Fri; Saturday half day
**Main Duties and Responsibilities**:
- Welcome visitors, clients, and employees in a professional and friendly manner.
- Provide a positive first impression of the organization.
- Manage incoming phone calls, screen and direct calls to the appropriate person or department.
- Take and relay messages as needed.
- Maintain a tidy and organized front desk area.
- Manage and distribute incoming and outgoing mail and packages.
- Schedule appointments and meetings, and maintain the organization’s calendar.
- Coordinate and schedule travel arrangements (Tickets, Transportation, Hotel Reservations, etc.).
- Provide excellent customer service to visitors and callers.
- Address inquiries and provide information about the organization.
- Assist with various administrative tasks, including data entry, filing, and document preparation.
- Issue visitor badges and maintain visitor logs.
- Receive and sign for deliveries, and notify recipients of package arrivals.
- Act as a liaison between visitors and employees.
- Relay important announcements and information to staff.
- Monitor and order office supplies for the front desk area and ensure stock levels are adequate.
- Perform other general or specific clerical tasks as required.
- Coordinate maintenance of office equipment and request repairs when needed.
- Support and assist other departments when required.
**Education and Experience**:
- High School Diploma.
- 3-5 years of experience as a Receptionist, Customer Service, Front Office, Call Center or other similar role.
- Secretary Certificate is a plus.
**Required Knowledge, Skills, Abilities and Personality Attributes**:
- Strong knowledge in Secretarial and Admin work.
- Thorough knowledge in Office Etiquette.
- Professional appearance and demeanor.
- Excellent communication skills.
- Customer-focused mindset.
- Proactive and self-organized.
- Excellent time management skills.
- Multitasking capability.
- Fluency in English (verbal & written) is a must.
- Good Computer Skills
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