Operational Manager

5 months ago


Dubai, United Arab Emirates IRA GTC Full time

**Job role**:
The role of an Operations Manager in the travel and tour industry involves overseeing and managing the day-to-day operations of the company's travel and tour activities. This includes coordinating with various departments such as sales, marketing, customer service, and logistics to ensure smooth and efficient operations.

**Key responsibilities may include**:

- Developing and implementing operational strategies to optimize efficiency and
productivity.
- Managing and supervising a team of staff members involved in travel and tour
operations.
- Monitoring and ensuring compliance with industry regulations and standards.
- Collaborating with vendors, suppliers, and partners to negotiate contracts and
secure necessary resources.
- Planning and organizing travel itineraries, including transportation,
accommodation, and activities.
- Handling customer inquiries, complaints, and resolving any issues that may arise
during
travel.
- Managing budgets and financial aspects of operations, including cost control and
revenue generation.
- Implementing and maintaining quality control measures to ensure high customer
satisfaction.
- Keeping up-to-date with industry trends, market conditions, and competitor
activities.
*Identifying areas for improvement and implementing process enhancements to
streamline operations.

In summary, an Operations Manager in the travel and tour industry plays a crucial role in ensuring the smooth functioning of all operational aspects, from planning and organizing travel itineraries to managing staff and maintaining customer satisfaction.

**Salary**: Up to AED8,000.00 per month

Ability to Commute:

- Dubai (required)

Ability to Relocate:

- Dubai: Relocate before starting work (required)



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