Community Manager
4 months ago
**_Job Description_**:
- _Conversation Monitoring: Monitor conversations on social media to identify trends, issues, and opportunities to engage with followers._
- _Monitor and actively participate in forums, social media groups, and other platforms where the brand is present._
- _Cultivate a positive and inclusive environment in the community, encouraging participation and interaction among members._
- _Moderate conversations and resolve conflicts effectively, ensuring that community guidelines are adhered to._
- _Data analysis: analyze social media data to assess campaign performance and adjust strategies based on results and develop monthly reports_
- _Monitor networks through Social listening_
- _SAC: respond to customer questions and complaints on social media, ensuring a quick and efficient response._
- _Management of influencers in the brand ecosystem._
- _Constantly map opportunities for new influencers who are aligned with the brand._
**_Job Experience_**:
- _Previous experience as a Community Manager or in a similar role, with a successful track record of building and managing online communities._
- _Knowledge of best practices for community engagement and moderation._
- _Excellent interpersonal and verbal and written communication skills;_
- _Be organized and curious._
- _Degree in Communication, Marketing, Public Relations or related areas._
**Job Category**:Operations**Job Type**:Full Time**Job Location**:Dubai
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