Medical Receptionist

2 weeks ago


Dubai, United Arab Emirates Al Maher Medical Center Full time

We are looking for young and dynamic Medical receptionist with OWN VISA to join our team.

**Requirements**:
1-3 years UAE Experience in healthcare is mandatory

Preferably female (Arabic /European)

English speaking mandatory

Arabic preferred

Can join immediately

**Duties**:
Well experienced in scheduling, confirming and managing patient appointments

Social Media and marketing experience

Assist patients to complete insurance and privacy forms

Verify patient's eligibility and benefits with Insurance Companies

Answer telephone calls and direct them to appropriate staff

Identify and assess customers’ needs to achieve customer satisfaction and to generate sales leads

Provide accurate dental services information

Take the extra mile to engage customers to turn their inquiry into sales

Resolve any problems that arise in a timely manner, and act as a mediator for the care and treatments that are being provided by AMC to the patient

Ensure excellent service standards and maintain high customer satisfaction

Ensure that patients received the necessary referrals and were reminded of future appointments

Ensure that the environment was kept clean to increase customers' comfort.

Ensure that every patient was welcomed into the facility with courtesy.

Entrust with and maintain strict confidentiality with security and other sensitive matters.

Perform any other related duties and/or assignments as directed by the Clinic Manager and Managing Director

**Job Types**: Full-time, Permanent

**Salary**: AED4,000.00 - AED5,000.00 per month

**Education**:

- Bachelor's (required)

**Experience**:

- UAE: 2 years (required)

Expected Start Date: 02/10/2024



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