Medical Receptionist

2 weeks ago


Dubai, United Arab Emirates Nathan & Nathan Human Resources Full time

Our client is a global dental clinic that specializes in a wide range of services, offering the very best holistic dental solutions. They are looking for a Medical Receptionist to join.
As Medical Receptionist, you will be responsible for coordinating the daily administration of doctors, staff, visitors, and patients at the clinic. Schedule appointments, answer patient inquiries, handle patient emergencies, etc. Responsibilities
Arrange for appointments by checking the availabilities in coordination with the patient and the doctor.
Address patient requests and needs in a professional manner.
Respond to patient concerns timely and ensure patient satisfaction.
Schedule patient appointments and make reminder calls.
Greet patients and direct them to examination rooms.
Maintain patient medical records up-to-date.
Obtain insurance information from patients, process patient billings, and collect payments.
Collect and maintain patient health, demographic, insurance and financial information.
Complies with hospital and legal requirements by fostering nursing practices that adhere to the hospitals rules and regulations.
Respects patients rights by maintaining their confidentiality.
Maintains quality service by establishing and enforcing organizational standards.
Maintains patient care database by entering new information as it becomes available. Maintain patient records confidential and secure.
Contributes to team effort by accomplishing related results as needed Qualifications
Teamwork to coordinate with Doctors, Nurses, and other healthcare personnel
Strong verbal communication skills to communicate with patients and the health
care team
People skills to connect emotionally with patients and health care personnel
Management skills
Counselling skills
Time-management skill
Office Coordination skills

**Location**: JLT

**Timings**: 5 days a week | 9:00 am to 6:00 pm


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