General Manager

2 weeks ago

Ras alKhaimah, United Arab Emirates Hilton Full time

Hilton Ras al Khaimah Beach Resort is seeking for a General Manager who will be responsible for managing the Hotel Executive team and overall hotel targets to deliver an excellent Guest and Team Member experience while managing profitability and guest satisfaction measures.

Between the desert, beaches and mountains, Hilton Ras al Khaimah Beach Resort is an ideal getaway destination to enjoy the 1.5 kilometers of private beach and an authentic Arabic experience. Hilton Ras al Khaimah Beach Resort features 471 rooms, suits and villas and 9 F&B outlets, an spa, 3 outdoor pools and private beach.

**What will I be doing?**

As a General Manager, you are responsible for managing the Hotel Executive team and overall hotel targets to deliver an excellent Guest and Team Member experience. A General Manager will also be required to manage profitability and guest satisfaction measures. Specifically, you will be responsible for performing the following tasks to the highest standards:

- Manage ongoing profitability of your hotel, ensuring revenue and guest satisfaction targets are met and exceeded
- Lead in all key property issues including capital projects, customer service, and refurbishment
- Ensure all decisions are made in the best interest of the hotels and Hilton
- Deliver achievable hotel budgets, and set other short
- and long
- term strategic goals for the property
- Provide effective leadership to hotel team members
- Lead in all aspects of business planning
- Comply with and exceed Hilton Brand Service Standards
- Ensure costs are controlled and revenue opportunities are effectively sourced and delivered
- Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton
- Hold regular briefings and communication meetings with the HOD team
- Respond to audits to ensure continual improvement is achieved

**What are we looking for?**

A General Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role at Hilton Ras Al Khaimah Beach Resort you should maintain the attitude, behaviours, skills, and values that follow:

- Experience as General Manager within a similar Resort hotel
- Experience managing a portfolio of villas will be an advantage
- Strong commercial background with innovative approach and experience in increasing profitability and driving the business commercially
- Experience managing budgets, revenue proposals, and forecasting results in a similar Resort property
- Strong communication skills with the ability of developing successful relations
- Solid people leadership and retention of talent with the ability to bring a team together on a journey, instilling the Hilton culture and values
- Strong owner management with demonstrable influence skills
- Dynamic and proactive approach with solid experience as an agent of change
- Proven experience in delivering results with an eye for details and quality

**What will it be like to work for Hilton?**

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

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