General Manager

7 days ago


Ras alKhaimah, Ra’s al Khaymah, United Arab Emirates Accor Full time

Company DescriptionMantis, part of the Luxury & Lifestyle division of Accor, is a leading, conservation-focused hotel group with eco-lodges, waterways and curated eco-resorts located all over the world.

Sustainable travellers have been enjoying eco-tourism, safaris and adventure travel with Mantis since 2000.

Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.

Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape or bustling city, each is an exceptional place for guests to find themselves.

While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.

Job DescriptionGeneral ManagerReporting to the Vice President of Operations, the General Manager will lead strategic planning, ensuring the successful opening and operation of the lodge.

The role encompasses fostering a culture of excellence, diversity, and inclusion among staff, prioritizing exceptional guest experiences, and driving financial goals.

His/her leadership extends to community engagement, maintaining strong relationships with local stakeholders, shareholders, and serving as a brand ambassador for Mantis.

He/she will champion sustainability and eco-tourism initiatives, integrating responsible practices into our operations.

The aim is to achieve operational excellence, ensure guest satisfaction, promote environmental care, and set a benchmark in the hospitality industry.


Key ResponsibilitiesStrategic Planning:

Develop and execute a comprehensive strategy for the successful launch and management of the lodge, navigating the complexities of its remote and expansive layout.

This includes establishing operational policies and procedures, staffing plans, financial goals, and creating long-term forecasts along with a 5-year business plan.


Leadership:
Provide strong leadership and direction to all lodge staff, fostering a culture of teamwork, excellence, and guest satisfaction. Lead by example, demonstrating professionalism, integrity, and a commitment to service excellence. Additionally, lead by example and promote a culture of diversity, equity, and inclusion (DEI) within the lodge.

Talent Acquisition:
Recruit, hire, and train a high-performing team of hospitality professionals across all departments, ensuring that staff are equipped with the necessary skills and knowledge to efficiently manage the lodge's unique operational challenges while delivering exceptional guest experiences

Financial Management:

Oversee all aspects of financial management, including budgeting, forecasting, revenue management, and implement cost-effective strategies tailored to the lodge's remote and unique operational environment.

Develop a pre-opening budget and ensure the opening occurs within the given timeline. Monitor financial performance against targets, identify areas for improvement, and implement corrective actions as needed.

Guest Experience:
Ensure that the lodge consistently delivers exceptional guest experiences, reflective of the lodge's commitment to sustainability and adventure. Implement guest feedback mechanisms to continually improve service quality and guest satisfaction.

Sales and Marketing:
Collaborate with the sales and marketing team to develop and execute strategies to drive revenue and occupancy levels. Implement marketing initiatives to promote the lodge and attract new guests while maintaining relationships with existing clientele.

Health and Safety:
Ensure compliance with all local regulations and brand standards regarding health, safety, and sanitation. Implement policies and procedures to protect the well-being of guests and staff, maintaining the lodge's reputation and brand integrity.

Community Engagement:
Foster positive relationships with the local community and environmental organizations to support community development and conservation efforts, representing the lodge in a positive light

Project Management:

Lead the pre-opening process, collaborating with architects, interior designers, contractors, and equipment suppliers to ensure the timely and successful completion of the lodge.

Oversee procurement of furniture, fixtures, and equipment (FF&E), as well as Operating Supplies and Equipment (OS&E), within budget.

Eco-Tourism and Sustainability:
Lead initiatives to minimize the eco-lodge's environmental footprint and promote sustainable practices in alignment with its core values. Collaborate with staff and local stakeholders to raise awareness about environmental responsibility and incorporate eco-tourism principles into guest experiences.

Internal and External Communication:
Foster and maintain strong communication and collaboration with the shareholders and ensure alignment of goals and objectives. Provide regular updates on lodge operations and performance, and work closely to address any challenges or opportunities. Uphold the values and standards of Mantis, contributing to a mutually beneficial partnership.

QualificationsWork Experience:
Previous role as a General Manager in a high-end lodge or resort in the Middle East, with pre-opening experience in remote locations

Education:
Diploma or Degree preferably in hospitality or a related field, with a commitment to ongoing learning

Communication Skills:
Fully proficient in English, with excellent communication and presentation abilities. Arabic language is a plus.

Sustainability Passion:
Dedicated to sustainability, environmental care, eco-tourism, and creating unforgettable experiences

Events Management:

Must possess strong programming skills with a proven track record of developing engaging and innovative programs, showcasing their ability to foster creativity and promote participation from guests.


Leadership:
Proven leadership, organizational, and people skills, along with strategic thinking and excellent presentation abilities. Demonstrated ability to lead effectively, promote positive employee relations, and maintain a harmonious workplace.

Business Acumen:
Focused on results, with a commitment to quality guest service and team building. Familiarity with budgeting, forecasting, profit and loss analysis, and a creative and innovative approach.

Profile:

Must possess a strong sense of curiosity and be inherently inquisitive, demonstrating a proactive approach to learning and educating.

Engaging, friendly, and charismatic, with a natural ability to connect with guests/colleagues. Performs well under pressure, analyses and resolves issues, and exercises sound judgement.

Additional InformationOur commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.

We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Discover the life that awaits you at Accor, visit Mantis Collection:

Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East.

Mantis grew from Adrian's vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve.

This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming.

Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably.

From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character.

Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury.

Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS
#J-18808-Ljbffr
  • General Manager

    1 week ago


    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates BWHR Solutions Full time

    A well reputed diversified business group based in UAE is looking to hire a - General Manager for its group company.An outgoing people friendly personality with experience of at least 15+years in leading / managing explosives business.The key deliverables will be managing P&L, Business Development, Sales, Expanding business to new territories/clients,...

  • General Manager

    1 week ago


    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates AccorHotel Full time

    Company Description"Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...

  • General Accountant

    1 week ago


    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Value Bag General Trading LLC Full time

    Report to management regarding financial activity of the company Analyze and implement possible accounting solutions for discrepancies Become familiar with and follow internal guidelines for the position Makes and documents the company's payments Works as part of the accounting department to keep finances running smoothly Displays excellent time management...


  • Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Pacer Management Consultancy Full time

    Required General Manager -Petrochemical Job Position: General Manager Lob Location: Ras Al Khaimah, UAE Industry: Petrochemical Manufacturing and Trading Experience Required: Minimum 20+ years' experience in chemical production industry Qualification: PG/Degree in Chemical (Engineering or Graduation) and MBA will be an added advantage Reporting to: Managing...

  • General Cashier

    1 week ago


    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Bin Jumah Group Full time

    Summary of Responsibilities: To audit all daily income that has been received by the company and to ensure that all relevant revenues such as events, F&B outlets and other revenues, are correctly and completely recognized and recorded in the General Ledger accounting system. To be responsible for all daily income of the company. To review all rebates and...

  • General Manager

    1 week ago


    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates MARRIOTT International Full time

    2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years' experience in the management operations, sales and marketing, finance and accounting, or related professional area.OR4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6...

  • General Technician

    1 week ago


    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Anantara Hotels Resorts & Spas Full time

    Provide in-house Building general servicing, repair and maintenance using well-trained, presentable personnel carrying out maintenance works in an efficient, discreet and guest friendly manner. Carry out continuous inspections to ensure the highest level of guest comfort is maintained and that all services are in proper working condition. He carries out...

  • General Technician

    1 week ago


    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Anantara Hotels Resorts & Spas Full time

    Provide in-house Building general servicing, repair and maintenance using well-trained, presentable personnel carrying out maintenance works in an efficient, discreet and guest friendly manner.Carry out continuous inspections to ensure the highest level of guest comfort is maintained and that all services are in proper working condition.He carries out...

  • General Accountant

    1 week ago


    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Sunreef Yachts Full time

    Sunreef Yachts is a world leader in the design and construction of fully customized luxury sailing catamarans, powerboats and superyachts from 40 to over 200 feet in length. These unique multihulls are created for clients who value unparalleled comfort and seaworthiness. The Sunreef Yachts shipyard, founded by French businessman Francis Lapp, has been...


  • Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Hotel Chadstone Melbourne MGallery Full time

    To collect, with an assigned witness, all Front Office Clerks' and Food & Beverage Clerks' remittance envelopes from the drop-safe and to verify them against the Daily Witness Sheet.To count, together with the witness, cash, cheques and credit card vouchers and verify them to the Front Office Clerks' and Food & Beverage Clerks' computerized remittance report...

  • General Accountant

    1 week ago


    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Sunreef Yachts Full time

    Sunreef Yachts is a world leader in the design and construction of fully customized luxury sailing catamarans, powerboats and superyachts from 40 to over 200 feet in length. These unique multihulls are created for clients who value unparalleled comfort and seaworthiness. The Sunreef Yachts shipyard, founded by French businessman Francis Lapp, has been...

  • General Accountant

    1 week ago


    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates izil cosmetics industries LLC Full time

    Key Duties & Responsibilities: Record, classify and summarize accounting transactions to compile various documents and verify their accuracy. Assemble documents for computer input of itemized charges, account numbers, total costs and to authorize payments in accordance with established procedures. Post journal entries accurately to tally balance sheets....


  • Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Hotel Chadstone Melbourne MGallery Full time

    Job Description: Must have excellent wordprocessing skills. Responsible for preparing office correspondence using company's set formats for fonts, logos, etc. Receives, opens, and sorts incoming business mail and arranges outgoing office mail for the GM and HM. Handles office correspondence and information with discretion and confidentiality. Maintains a...

  • E-commerce Manager

    1 week ago


    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Blackphone General Trading Full time

    We are looking an "E-COMMERCE MANAGER " having MINIMUM 2-3 Years' UAE experience.LANGUAGE:Preferable Arabic Speaker ,Location:RAS AL KHAIMAH, UAE.Brief Info about JobThe E-Commerce Manager will be responsible to oversees and manages the online sales and marketing activities of the e-commerce business. This includes developing and implementing strategies to...

  • Florist

    1 week ago


    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Blackphone General Trading Full time

    READ CAREFULLY BEFORE APPLYWe are looking a young and energetic "FLORIST " for our sister company having MINIMUM 1-2 Years' UAE experience.LANGUAGE:ARABIC & ENGLISH, Location:RAS AL KHAIMAH, UAE.Brief Info about JobA Florist will be responsible to manage shop, selling flowers. Florist also make and sell artistic arrangements of flowers and plants, such as...


  • Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Hotel Chadstone Melbourne MGallery Full time

    Excellent knowledge of word processing.Responsible for the preparation of office correspondence using appropriate format, as set by the company, regarding fonts, logos, etc.Receives, opens, and sorts all incoming business mail and arranges for the mailing of outgoing office mail for the GM and HM.Handles all office correspondence and information with...


  • Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates PRIORITIZE GENERAL TRADING LLC Full time

    About Us:Al Shaheen Auto Spare Parts LLC is a leading provider of automotive spare parts in Ras Al Khaimah, UAE. With a commitment to quality and customer satisfaction, we strive to deliver excellence in all aspects of our business.Responsibilities: Provide administrative support to the management team. Manage office supplies and inventory. Assist with data...

  • General Foreman

    1 week ago


    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Ashbilia Contracting LLC Full time

    Foreman Duties and ResponsibilitiesA Foreman is a top supervisory role for locations such as construction sites. With their industry experience and formal training, people in this role are able to direct, supervise and troubleshoot routine issues that occur on the job site.In addition to ensuring that safety rules are followed on the site at all times and...


  • Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates InterContinental Full time

    Searching for an opportunity that just adds up? We're looking for a new Financial Controller with a strong enough grasp of the figures to balance managing hotel assets, maintaining a centralised accounting environment, and making accurate forecasts. In complete confidence.A little taste of your day-to-day:Every day is different, but you'll mostly...

  • Hotel Manager

    1 week ago


    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Hotel Chadstone Melbourne MGallery Full time

    Responsible for the preparation and compilation of the yearly budget, business plan and the forecast in coordination with the relevant Department Heads and Regional Sales and Marketing and Revenue leaders Responsible for the achievement of the commercial results of his/her property and positioning in the competitive set, on short-term and long-term basis...