Call Center Agent

3 days ago


Abu Dhabi, United Arab Emirates Seashore Properties and Building Maintenance Full time

A Call Center Agent at a real estate company in Abu Dhabi is responsible for:
**Inbound and Outbound Calls**:Handling property inquiries and providing information.
Scheduling appointments for property viewings.

**Customer Assistance**:Addressing general queries about real estate transactions.
Resolving customer concerns and issues.

**Data Management**:Updating customer information and managing property-related data.

**Product Knowledge**:Staying informed about the company's property portfolio and market trends.

**Script Adherence**:Following call scripts and company policies.

**Quality Assurance**:Ensuring calls meet quality standards and compliance.

**Collaboration**:Coordinating with real estate agents and other departments.

**Documentation**:Maintaining records of client interactions and feedback.

This role contributes to providing efficient customer service and supporting the company's real estate operations in Abu Dhabi.

Pay: From AED2,500.00 per month

**Experience**:

- call center: 1 year (preferred)

Expected Start Date: 05/12/2024


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