Sales Executive
1 month ago
Driven by transformative digital technologies and trends, we are RIB and we’ve made it our purpose to propel the industry forward and make engineering and construction more efficient and sustainable. Built on deep industry expertise and best practice, and with our people at the heart of everything we do, we deliver the world's leading end-to-end lifecycle solutions that empower our industry to build better.
With a steadfast commitment to innovation and a keen eye on the future, RIB comprises over 2,500 talented individuals who extend our software’s reach to over 100 countries worldwide. We are experienced experts and professionals from different cultures and backgrounds and we collaborate closely to provide transformative software products, innovative thinking and professional services to our global market. Our strong teams across the globe enable sustainable product investment and enhancements, to keep our clients at the cutting-edge of engineering, infrastructure and construction technology.
We know our people are our success - join us to be part of a global force that uses innovation to enhance the way the world builds.
As result of Emiratisation targets, only Emirati's may apply.
The Sales is accountable for providing essential support to the Sales and Training Team, Business Development Executives (BDEs), and Business Development Partners (BDPs). This role encompasses key responsibilities in Sales Administration, facilitating the sales cycle for RIB Software Solutions.
The primary objective of this position is to assist all sales departments in achieving their respective goals. The Sales Administrator will be instrumental in supporting the Sales Department by executing various administrative functions, including the capture and maintenance of data across multiple platforms.
Active participation in the planning and execution of administrative activities is a crucial aspect of this role. The Sales Administrator is expected to provide valuable feedback and insights to relevant supporting functions.
Key Responsibilities- Capture, maintain, and update client records and data in Salesforce.- Input documents into Salesforce, including, but not limited to, signed proposals, proof of payments, master data templates, tax certificates, and company registration documents.- Manage the entire administration function from receiving client documentation to creating accounts, assigning tasks to internal stakeholders, and overseeing key dependencies until software licenses are set, or training attendees are signed in on the training day.- Assign daily inquiries and task various internal stakeholders with the next steps, ensuring continuous client engagement and feedback.- Send proposals to Sales Consultants and BDPs when necessary.- Load proposals into Adobe Sign.-
- Scheduling and booking of overview or technical meeting and assigning them to BDE/BDM- Ensure that all overdue tasks are up to date on Salesforce.- Generate Salesforce reports for the Accounts Department and assist with audits.- Handle incoming training calls from potential clients and reach out to web inquiries to provide assistance.- Aid clients in making training bookings both online and over the phone.- Send training proposals to clients when requested with follow up on approval.
Dynamic Support: Embracing an Assisting Role Where Needed- New Clients Onboarding: Open accounts and update Sales Force.- Existing Clients: Update accounts and update Salesforce.- Financial Management: Liaise with the Accounts Department regarding new accounts, outstanding accounts, and received payments.- Licence Management: Coordinate with the Licensing Department for Licence activations, cancellations, transfers, and additional licences.-
- Licence Assistance: Assist with setting up Temporary, Trial, and Demo Licenses as required.- Inquiry Handling: Manage all external, internal, and general inquiries received in the Sales Inbox.-
- Assisting with any additional projects/tasks, etc. not limited to existing daily duties.
**Skills**:
- Confident, driven, and dynamic individual with exceptional interpersonal skills.- Demonstrated ability to manage time effectively and prioritize tasks.- Strong team player with excellent planning skills.- Proficient in numerical analysis.- Possesses strong problem-solving and objection resolution capabilities.- Presents oneself in a professional and engaging manner.- Consistently maintains punctuality.- Exemplifies attention to detail.- Proficient in effective and professional communication.
**Requirements**:
- Bachelor’s degree in business administration, Sales, Marketing, or a related field, or equivalent practical experience in sales administration.- Minimum of 2-3 years of experience in a sales support, sales coordination, or administrative role, ideally within a technology, software, or B2B environment.- Proficiency in Salesforce CRM (or similar CRM systems) with experience in data entry, management, and report generation.-
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