Head of Quality Department
2 weeks ago
We are looking for Quality Lead, who have an experience in handling quality in a home care setting or in a quality field.
- Collecting data on key performance assigned
- Submission of KPI data before the deadline assigned
- Ensure to review the data for compliance and non-compliance before quarterly submission of KPI
- Assist in identifying outcome measures to evaluate effectiveness of applied standards
- Assist in the implementation of improvements identified, policies and procedures
- Mandatory participation in all Quality related meetings
- Ensuring awareness of departmental staff about the KPI performance levels and corrective actions identified
- Participate in audits
- Data validation
- Ensure data confidentiality
- Ensure their departmental staff is aware about policy updates, process improvement projects, preventive and corrective actions planned based on KPIs’, OVRs, Internal and external audits, Inspections and facility rounds
- Conduct audit of patients’ files
- Updating and revising policies if needed.
- Schedule and coordinate trainings inside and outside the organization.
- Attend weekly operational meeting, as needed.
- Other ad hoc tasks that may arise.
**Competency**
- Expertise in understanding the data collection methodology.
- Timely and accurately reporting of data
- Identify, analyze, and interpret trends or patterns.
- Examines data to understand the trend and identify the reason for deviation.
- Actively contribute in identifying corrective actions. Ensures implementation of the identified corrective and preventive action
- Proactive in quality initiatives.
- Locate and define new process improvement opportunities
- Actively involved in staff awareness within department.
- Problem solving skill.
- Basic knowledge in excel sheet.
**Job Types**: Full-time, Permanent
**Salary**: From AED4,000.00 per month
Application Question(s):
- Have you a held a supervisory or team lead position before?
- Do you have experience in home care as a quality lead?
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