Customer Support Manager-cyber Security

7 months ago


Dubai, United Arab Emirates The Emirates Group Full time

Qualifications & Experience: Information Technology. Other : 8+ Years Degree or Honours (12+3 or equivalent) : Degree in Computer Science or a relevant degree Knowledge/Skills: - ITIL Certification (desirable for Customer Support and Deployment and mandatory for roles in Cyber Security). - Minimum 5 Experience in specialist technical experience, ideally within an IT Service and Support Management and customer facing environment - A minimum of 5 years managing a large Desktop Support teams at Level 2/3. - A minimum 5 years of managing large technical and/or Engineer teams is desirable. - Experience working in a Cybersecurity department is desirable.
Salary & Benefits: Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That’s on top of transport benefits, life insurance and more.


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