Immigration Case Manager
2 weeks ago
**Job Title**: Case Manager - Immigration Processes
**Location**: Dubai, UAE (Near Emirates Metro Station II)
We are seeking a highly organized and detail-oriented **Case Manager** to join our dynamic immigration services team. The Case Manager will be responsible for overseeing and managing client cases throughout the immigration process, ensuring accuracy, compliance, and timely delivery of services.
**About Us**:
This is Dubai-based immigration consultancy providing services such as skilled immigration, work permits, visit visas, student visas, and citizenship by investment. We cater to clients seeking opportunities in countries like Hungary & Turkey. Our offices are in Dubai, Morocco, and India (yet to be operational) emphasizing personalized and transparent service.
**Key Responsibilities**:
- Coordinate and manage all aspects of immigration case processing, including document collection, verification, and submission.
- Communicate with clients to provide updates, answer queries, and guide them through the immigration process.
- Maintain accurate records of client information and case progress in the CRM or case management system.
- Stay updated on immigration policies, regulations, and changes to provide accurate information to clients.
- Monitor deadlines and ensure all tasks are completed within stipulated timelines.
- Collaborate with team members to address challenges and improve service delivery.
**Qualifications and Skills**:
- Proven experience in immigration processes or a related field (minimum 2 years preferred).
- Strong knowledge of immigration policies and procedures for other countries
- Exceptional organizational and multitasking abilities.
- Excellent communication and interpersonal skills.
- Ability to work independently and handle confidential information.
- Customer-focused mindset with a high level of professionalism.
**Preferred Qualifications**:
- Experience with work permits, visit visas, or other immigration-related processes.
- Multilingual skills (e.g., English, Arabic, French, etc...).
**What We Offer**:
- Competitive salary and performance-based incentives.
- A collaborative and supportive work environment.
- Opportunities for professional development and growth.
**How to Apply**:
Join us and make a difference in helping clients achieve their immigration goals
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