Client Account Lead

2 weeks ago


Dubai, United Arab Emirates Mackenzie Jones Full time

**The Company**:
Mackenzie Jones is currently managing the search for our client - the leading global professional services organization, providing a broad range of services in strategy and consulting, looking to hire the Client Account Lead, to be based in KSA, Riyadh.

**The Role**:
**Key Responsibilities**:

- Bring together the right team to architect innovative solutions that are tailored to the business needs.
- Drive profitable sales growth, financial performance for the account (e.g., sales, revenue, and profitability) and run account operations (e.g., EACs, billing, collections, etc.)
- Develop a robust, long-term pipeline of opportunities to ensure the sustainability of the Client’s business over time.
- Shape solutions for the clients and create opportunities by making the connection between the client’s strategic priorities and the offerings, solutions, and people to address these priorities.
- Manage client’s satisfaction and ensure service delivery expectations are met, in line with the business expectations.
- Lead account planning across the account team.
- Create a solid business network within the client and seek opportunities to create connections outside of the client to further enhance relationships (e.g., client to client, cross industry).
- Build and leverage a deep understanding of both the industry and market in which the client operates, as well as an intimate knowledge of the client’s business to influence business strategies.

**The Person**:
**Key Requirements**:

- Minimum of Bachelor/Master’s degree
- Experience in Client Account Management
- 8+ years’ experience dealing with large Giga-projects, preferably from global consulting/strategy organizations.
- Industry experience would be a plus.
- Proven ability to build, manage and foster a team-oriented environment.
- Proven ability to work creatively and analytically in a problem-solving environment.
- Desire to work in an information system environment.
- Excellent communication (written and oral) and interpersonal skills.

**ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED**

**Benefits**:
**Salary**:
Market Rate

**Job ID**:
OS0012


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