Order Management Associate

4 months ago


Dubai, United Arab Emirates Hexagon Asset Lifecycle Intelligence Full time

**Responsibilities**:
**Hexagon’s Asset Lifecycle Intelligence division**(Hexagon) is seeking an Order Management Associate.

The G&A department of a multinational company with office in Dubai (United Arab Emirates) is seeking an Order Management Associate to integrate our local team to:

- Check and process software orders and project services according to the corporate policies - implementing procedures and workflows.
- Issue maintenance quotations.
- Support Sales team and Finance.
- Issue invoices and credit notes to the customers.
- Customer service and support.
- Cut license keys and ensure delivery to the customers.
- Handle relationship with Local Authorities, Finance and legal partners.
- Maintain a strong relationship with the rest of the ALI team in Europe and US.
- Strong effort to meet the deadlines and produce activities schedule.
- Responsive and reliable with an ability to work both independently and as a team player when successfully completing routine and urgent tasks.

Qualifications:

- Business Administration degree (or similar).

Experience required:

- 3 years minimum in a similar position in a multinational company.
- Good knowledge of Office pack and most usual ERP.
- Experience in invoicing and customer service.

**Skills**:

- Fluent in English.
- Knowledge of Arabic would be an asset but not mandatory.
- Extremely organized and detail-oriented with a strong commitment to accuracy.
- Autonomous and proactive.
- Strong team player.
- Enthusiastic, self-motivated, effective under pressure and flexible.
- Effective communicator.



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