Im App Tester with Customer Support Skills

2 weeks ago


Dubai, United Arab Emirates Ola Vamos Technology Full time

**IM App Tester with Customer Support Skills (Chinese Speaker)**

**Job Type**: Full-Time, Part-Time, or Contract
**Location**: Remote

**About Us**

**Key Responsibilities**
- Create detailed reports of identified issues, including steps to reproduce and recommendations for resolution.
- Evaluate app features for functionality, performance, and user experience across different devices and platforms.
- Provide feedback on app design and usability to enhance the user experience.
- Respond to user inquiries and troubleshoot issues when required.
- Collaborate with the development team to resolve issues efficiently.
- Assist with translating or localizing app content into Chinese, if necessary.

**Qualifications**
- **Fluency in Chinese and English** (written and spoken) is required.
- Proven experience in testing IM apps or similar software.
- Strong understanding of app testing processes, tools, and reporting methods.
- Excellent analytical and problem-solving skills.
- Attention to detail and the ability to document issues clearly and accurately.
- Ability to work independently and manage deadlines effectively.
- Familiarity with app functionality, user flows, and troubleshooting processes.

**What We Offer**
- Competitive salary based on experience and qualifications.
- Opportunity to work on innovative and exciting app projects.
- Flexible remote work arrangements.
- A collaborative and supportive work environment.

**Job Types**: Full-time, Part-time, Contract
**Location**: Remote
**Language Requirement**: Chinese and English

**How to Apply**
- Your updated resume.
- A brief cover letter detailing your experience in IM app testing.
- Your availability and expected salary.

**Language**:

- chinese (required)



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