Front Desk Agent

2 days ago


Abu Dhabi, United Arab Emirates RIXOS Full time

**Front Desk Agent - Residences**

Ready for a career move and be part of the pre-opening team? We are looking for a new talent to play a vital role in our Front Office department working alongside a fantastic team.

**What is in it for you**:

- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

**What you will be doing**:
As a Front Desk Agent - Residences your role will include such as:

- Greets and welcomes Owners and tenants at the Front Desk in the Residential desk for Residential Services.
- Answer and responds to phone calls promptly in a courteous, friendly, and professional manner. Take messages for departments and follow up concerns from Residents
- Assist with navigating the housing contracting/room assignment process
- Assist residents by providing information, requested services, and making appropriate referrals.
- Complete administrative tasks including incident logs, filing, preparing mailings, delivering mail, etc.
- Assist with data entry with OPERA Cloud system and other computer programs as deemed appropriate.
- Participate in training and development sessions as determined by supervisors or T&C.

**Your experience and skills include**:

- With minimum 2 years experience in similar role
- Strong problem solving and organisational skills
- Should be able to communicate well in English
- Ability to mentor and develop teams

**Our commitment to Diversity & Inclusion**:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

**Why work for Accor?**
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS


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