Housing Attendant

2 days ago


Dubai, United Arab Emirates Hilton Full time

A Housing Attendant is responsible for taking care of the team members accommodation.

**What will I be doing?**

You will be responsible for performing the following tasks to the highest standards:

- Manage the arrivals, stays and departures of team members in the accommodation.
- Ensure cleanliness and move in ready status for all employee housing units.
- Ensures any housing requests that are received from departments are reviewed and approved by the Human Resources Manager prior to responding or placing an individual in employee accommodation.
- Coordinates repairs as needed.
- Communicates any accommodation conduct issues immediately to the Human Resources Manager.
- Provide daily/weekly reports about the accommodation to the HR Manager.
- Maintains accommodation database.
- Maintains an inventory list about the accommodation amenities.
- Receives maintenance requests and coordinates repairs and scheduling.
- Meets regularly with the Human Resources Manager to ensure good communication and proper planning and preparation.
- Prepares, distributes, and keep updating the welcome bags for new team members.
- Handles all team member requests in the accommodation
- Receives all new arrivals and checks all departures in the accommodation. Arrivals to be met at the time they arrive in the accommodation.
- Other duties that might be required as requested by the Human Resources Manager.

**What are we looking for?**

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- Positive attitude
- Good communication skills
- Committed to delivering high levels of customer service
- Excellent grooming standards
- Ability to work on their own or in teams
- Flexible and reliable

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

- Hotel experience
- Experience in a similar position

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITY
- Knowledge in using Outlook, Microsoft Word, PowerPoint, and Excel
- Physically able to move large objects such as: carts, large bags of linen, beds, cupboards, tables, and chairs.
- Physically able to operate cleaning equipment such as: vacuum cleaners, brooms, spray bottles.
- Ability to communicate effectively with Team members verbally or in written form.

Ability to follow all safety procedures / standards and able to recognize and act in emergency situations

**What will it be like to work for Hilton?**

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all


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