Outlet Manager
5 months ago
**Company Description**
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS"
**Job Description** Job Title**: Outlet Manager
**Location**: Sofitel Hotel Abu Dhabi
**Contract**: Permanent, Full-time
An exciting opportunity to join our Restaurant Management team has arisen at Sofitel Abu Dhabi.
As the Outlet Manager you will support the F&B Manager to ensure the venue is both a preferred dining destination and workplace.
**What you will be doing**:
- To take sole responsibility for the Outlet during the shift, allocating team members their duties and monitoring the smooth running of the outlet
- To have additional responsibilities within the venue outside of the shift; such as schedules, incentives for sales, training etc.
- To compile rotas for the department
- To be responsible for the replenishment and control the charging and stock holding
- To ensure that the standards of service are adhered to and exceed on each shift
- To serve guests in a professional and positive manner
- To attend to all guest request, being constantly aware of anticipating guest needs and to remain in the Outlet at all times during service
- Delegate specific tasks to associate to ensure smooth running of each table
- Help to ensure the smooth running of all guests requirements and needs on each table
- supervise the provision of all crockery, cutlery, detergents and kitchenware
- Ensure adequate security for food and equipment
- Keep records of payment and expenses
- Plan, co-ordinate and supervise the activities of associates in dining area
- Ensure that the public areas, kitchen, storage facilities and other work areas are kept clean and conform to sanitary regulations
- Attends to complaints concerning food service
- Work closely with the Golf Team to ensure the smooth running of SABG to the benefit of our customers
- To support other venues during the absence of the Outlet Managers or during busy meal periods where and if required.
**Qualifications**
- Minimum 2 years experience in a leadership position in a fast paced high end restaurant required
- Excellent beverage and wine knowledge is required
- Previous Point of Sale system experience is required
- Excellent communication and organisational skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to focus attention on guest needs, remaining calm and courteous at all times
**Additional Information**
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
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