Arabic Speaking Front Office Associate
1 week ago
**Job Purpose - **Primary responsibility of the role is to handle all activities relating to guest accounts, receiving and filling of checks, posting, control of safety deposit boxes, mail & information services, cashiering procedures, foreign exchange payment/ settlement of guest accounts money to change, room blocking and inventory, guest check-in, room transfers, and another guest requirement.
Key Accountabilities
- Register and room all guest arrivals according to established procedures
- Perform check in, check out and room change procedures and ensure all data are accurately entered into the hotel system
- Maintain cashier float and ensure accurate daily report of all money received at end of the Shift.
- Cash hotel guests' personal and travelers’ vouchers and assist with currency exchange
- Keep abreast of all modifications to accounting policies and procedures Attend to guests' request at all times
- Knowledgeable of all special promotion procedures for programs such as Seasonal Packages, Frequent Flyers Programs, and also Hotels Group Loyalty programs
- Attend to guest's complaints, inquiries and requests, refer problems to supervisor/Assistant Manager if he/she unable to assist
- Ensure that the guests depart the hotel with a positive impression of hotel service
- Perform the audit balances and prepare all reports for audit in an orderly fashion
- When on night shift, check night report, prepare morning report and prepare all necessary forms for guest arrivals
- Maintain comprehensive knowledge of standard reservation procedures Maintain exemplary department standards of behavior and appearance and attitude
- Ensure front desk work area is kept clean and in an orderly state at all times
- Is fully aware of the Credit policy and adhere to policies and procedures Upsells the hotel to guests whenever the opportunity arises.
- Keeps informed of Citymax hotel policies and procedures as they relate to the FO operations and guest service.
- Blocks and pre-registers rooms according to reservation requests. \ Blocks rooms for arriving guests according to set procedures.
- Makes and follows through room-rate-name changes.
- Immediately processes all checked-in registration cards and sets up an accurate folio in the system.
- Types all pre-registered and NSR key envelopes prior to guest arrival. Double checks accuracy of pre-registration, room allocation and keys in the key jacket.
- Attends to every guest requests the best way possible. Keeps informed of the hotel’s emergency procedures.
- Checks supplies weekly in the work area and requisitions accordingly. Keeps updated on the system operation and procedures.
- Performs other duties as may be assigned from time to time.
- Updates the Guest experience software with the requisite details.
- Perform related duties and special projects assigned by Supervisor and manager.
**Education**
Minimum Diploma in any discipline. Bachelor’s degree in Hotel Management / Course in Hotel Management preferred.
**Job Experience**
- 1-2 years’ experience in the service / hospitality industry Others
- Excellent interpersonal and communication skills.
- Speak, Read and Write English
**Job Types**: Full-time, Permanent
**Salary**: AED2,500.00 - AED2,700.00 per month
Application Question(s):
- Have you performed check-in, check out, and room change procedures and ensure all data are accurately entered into the hotel system?
- have you performed the audit balances and prepared all reports for audit in an orderly fashion?
- What is your visa status?
- Are you willing to accept offer in 2700 salary?
**Experience**:
- Hospitality Industry: 2 years (preferred)
-
Front Office Manager
7 months ago
Sharjah, United Arab Emirates TFE Full timeFront Office Manager (Arabic Speaking) with minimum 5 years of experience in hotel in UAE Pay: AED10,000.00 - AED17,000.00 per month
-
Front Office Receptionist
2 weeks ago
Sharjah, United Arab Emirates Occidental Sharjah Grand Full time**Front Office Receptionist - Russian Speaking** **Occidental Sharjah Grand** Al Khan St - Sharjah - United Arab Emirates An exciting opportunity has arisen for a **Front Office Receptionist **to join our Occidental Sharjah Grand. The Front Office Receptionist represents the hotel to the guest throughout all stages of the guest's stay. She/he is...
-
Front Office Receptionist
6 days ago
Sharjah, United Arab Emirates Occidental Sharjah Grand Full timeFront Office Agent - Receptionist (Russian Speaking). Occidental Sharjah Grand Al Khan St - Sharjah - United Arab Emirates An exciting opportunity has arisen for a Front Office Agent - Receptionist to join our Occidental Sharjah Grand. **Qualifications**: - Preferably Russian Speaking. The Front Office Agent - Receptionist represents the hotel to the...
-
Front Office Receptionist
9 months ago
Sharjah, United Arab Emirates Occidental Sharjah Grand Full timeFront Office Agent / Receptionist (Russian Speaking). Occidental Sharjah Grand Al Khan St - Sharjah - United Arab Emirates An exciting opportunity has arisen for a Front Office Agent / Receptionist Russian Speaker to join Occidental Sharjah Grand. **Qualifications**: - Preferably Russian Speaking. The Front Office Agent - Receptionist represents the...
-
Front Office Receptionist
9 months ago
Sharjah, United Arab Emirates Occidental Sharjah Grand Full timeFront Office Agent / Receptionist**: - Russian Speaker** Occidental Sharjah Grand Al Khan St - Sharjah - United Arab Emirates An exciting opportunity has arisen for a Front Office Agent / Receptionist Russian Speaker to join Occidental Sharjah Grand. **Qualifications**: - Preferably Russian Speaking. The Front Office Agent - Receptionist represents...
-
Front Office Agent/receptionist
1 week ago
Sharjah, United Arab Emirates Occidental Sharjah Grand Full timeFront Office Agent - Receptionist. Occidental Sharjah Grand Al Khan St - Sharjah - United Arab Emirates An exciting opportunity has arisen for a Front Office Agent - Receptionist to join our Occidental Sharjah Grand. **Qualifications**: - Preferably Russian Speaking. The Front Office Agent - Receptionist represents the hotel to the guest throughout all...
-
Arabic Speaking Front Office Associate
1 week ago
Sharjah, United Arab Emirates Stallion HR Solutions Full time**Job Purpose - **Primary responsibility of the role is to handle all activities relating to guest accounts, receiving and filling of checks, posting, control of safety deposit boxes, mail & information services, cashiering procedures, foreign exchange payment/ settlement of guest accounts money to change, room blocking and inventory, guest check-in, room...
-
Sales Officer
3 months ago
Sharjah, United Arab Emirates AQUATONALE FZC Full timePosition: SALES OFFICER (FEMALE - ARABIC SPEAKING) Experienced in Salon, Spa, Personal and Skincare products. Requirement - Minimum 2 years of work experience in Salon, Spa, Personal & Skincare private label industry. Must be fluent in Arabic Speaking. Knowledgeable about the professional salon and spa products. Up to date with latest beauty and skincare...
-
Front Office Supervisor
7 months ago
Sharjah, United Arab Emirates Golden Sands Hotel & Residences Sharjah Full time**Skills Required**: - Must have previous supervisory level experience. - Must have excellent leadership skills. - Must be highly organized and results oriented. - Must be able to work under pressure in as fast - paced changing environment. - Must to be able to handle stressful situations in a calm and professional manner. - Must have strong interpersonal...
-
Sales Officer
3 months ago
Sharjah, United Arab Emirates AQUATONALE FZC Full timePosition: SALES OFFICER (FEMALE) - ARABIC SPEAKING (Salon, Spa, Personal and Skincare PRIVATE LABEL Industry) Requirement - Minimum 2 years of work experience in Salon, Spa, Personal & Skincare private label industry. Fluent Arabic speaking is must required. Knowledgeable about the professional salon and spa products. Up to date with latest beauty and...
-
Sales Officer
3 months ago
Sharjah, United Arab Emirates AQUATONALE FZC Full timePosition: SALES OFFICER - ARABIC SPEAKING (Salon, Spa, Personal and Skincare PRIVATE LABEL Industry) Requirement - Minimum 2 years of work experience in Salon, Spa, Personal & Skincare private label industry. Fluent Arabic speaking is must required. Knowledgeable about the professional salon and spa products. Up to date with latest beauty and skincare...
-
Front Desk Receptionist Required
3 days ago
Sharjah, United Arab Emirates Spark LLC Full time**Front Desk Receptionist Required (Female) Arab Nationality.** **Should speak Arabic and basic English.** **freshers can also apply.** **Salary**: AED2,000.00 - AED2,500.00 per month Ability to commute/relocate: - Sharjah: Reliably commute or planning to relocate before starting work (required)
-
Front Office Manager
7 months ago
Sharjah, United Arab Emirates Hotel Apartments Full timeAs a Front Office Manager you are responsible for the efficient management of the front office operations, including all related services to ensure profitability through proper planning, organising, directing, implementing and control. You need to ensure ongoing liaising and coordinating with all departments of the hotel to ensure total guest...
-
Front Desk Receptionist Required
7 months ago
Sharjah, United Arab Emirates Spark LLC Full timeFront Desk Receptionist Female Arab Nationality required. Should speak basic English. minimum 1 year of experience in the same field. Below are the duties & responsibilities but not limited to: Greeting guests with a smile as they arrived & asking if guests have a prior booking. Managing the registration process. Asking for identification and ensuring...
-
Front Desk Receptionist Required
7 months ago
Sharjah, United Arab Emirates Spark LLC Full timeFront Desk Receptionist Female Arab Nationality required. Should speak basic English. minimum 1 year of experience in the same field. Below are the duties & responsibilities but not limited to: Greeting guests with a smile as they arrived & asking if guests have a prior booking. Managing the registration process. Asking for identification and ensuring...
-
Front Office Intern
6 months ago
Sharjah, United Arab Emirates Marriott International, Inc Full time**Additional Information** Front Office InternRussian Speaker OnlyUniversity Intern MEA **Job Number** 24025335 **Job Category** Management Development Programs/Interns **Location** Sheraton Sharjah Beach Resort & Spa, Al Muntazah Street, Sharjah, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?**...
-
Receptionist (Arabic Speaking)
2 weeks ago
Sharjah, United Arab Emirates Score Plus - Inlingua School of Languages Full timeWe are looking for a **Receptionist (Arabic speaking) ** with a pleasant personality and customer service attitude to be the first point of contact for our company, to meet the clients, maintain a friendly office atmosphere, and perform a variety of administrative tasks. - Responsible for receiving visitors by greeting them in person or on the telephone;...
-
Arabic Speaking
7 months ago
Sharjah, United Arab Emirates DAMAS MEDICAL CENTER Full time**ARABIC SPEAKING LEGAL SECRETARY** **Responsibilities;** - Provide administrative support to the legal consultant and translate legal documents - Write case briefs and synopses of depositions, contracts and testimony - Taking and transcribing oral dictation of notes, memos and legal documents - Preparing documents for court hearings - Drafting legal...
-
Front Desk Receptionist
1 day ago
Sharjah, United Arab Emirates Abubakr Medical Center Full timeRequire a full time, permanent front desk receptionist, preferably female with spouse visa. Should be proficient in speaking English, Malayalam, Hindi and preferably Arabic. **Job Types**: Full-time, Permanent **Salary**: AED2,000.00 per month
-
Front Office Manager
4 days ago
Sharjah, United Arab Emirates Team Engineering Enterprises Full time**Front Office Manager five star hotel** - Monitors the Front Office product and service quality to ensure conformity to Hotels operating standards, procedures and local regulations. - The achievement of customer satisfaction and the presentation of the THE ACT Brand quality by defining the areas of primary responsibilities and attention within the Front...