Sales and Marketing Assistant

7 days ago


Dubai, United Arab Emirates Masters Speciality Pharma Full time

Job Title: Sales and Marketing Assistant

Location: Business Bay, Dubai, UAE

Reporting to: Business Unit Director, MEA

Salary range: AED 3,000 to 6,000 per month

Masters Speciality Pharma is a global pharmaceutical company whose core mission is to provide life-saving medicines to patients in need, anywhere in the world. We prioritise emerging markets, partnering with innovative companies to deliver their products to the regions they cannot reach. At Masters we are proud of our company’s vision and of what we do to deliver it.

The position requires an individual who can maintain long-term relationships with existing customers and suppliers, with integrity, drive and perseverance to achieve targets and regional growth through common sense interaction with buyers of pharmaceutical products.

**Job Summary/ Aims**:

- To provide effective support towards achieving regional sales and gross margin targets.

**Key Duties**:

- Support the line manager in local operations and day to day interactions with partners.
- Work with the teams in the UK and US, responding promptly to sales requests from customers; generating quotations, following up and negotiating pricing to improve conversion rates from quotations to orders.
- Identify new sales opportunities with existing customers, through up-selling and cross-selling products.
- Confident in speaking with institutional (public and private hospitals and clinics) purchasing and procurement pharmacists.
- Efficient and effective handling of customer enquiries, requests, and complaints, responding in a timely and professional manner.
- Work with the teams in the UK and US to resolve any product or service issues by clarifying the complaint, investigating the cause, expediting the correction to ensure resolution.
- Analyse regional requirements and identify product shortages and opportunities in the region.
- Attend and participate in regional and other meetings, as required.
- Participate in training as required.
- Complete any other duties as assigned by line manager and/or senior management.

**Attributes, Skills, and Experience**
- A comprehensive understanding of the pharmaceutical procurement, compliance, and logistics landscape of the region.
- Proficient computer skills, including MS Office, and experience in using SAP and CRM system preferred.
- Highly proactive and organised, with the ability to work under pressure, meet deadlines, and operate accurately and effectively, with a sense of urgency.
- Detail-oriented whilst being self-motivated, flexible, independent, enthusiastic, and extremely driven to achieve targets.
- Must possess first-rate communication skills with a solid command of English (verbal and written) with the ability to interact well at all levels.
- Ability to multitask to find solutions and resolve issues.
- Highly numerate with the ability to perform and deliver against financial targets.
- Must be a team player - adopts a ‘best for business’ attitude and the ability to follow processes and remain compliant.
- Resident in the UAE.

**Job Types**: Full-time, Permanent

**Salary**: AED3,000.00 - AED6,000.00 per month

Application Question(s):

- Do you have a network of hospital and pharmaceutical wholesale customers and contacts in the GCC?
- Do you have experience in selling pharmaceutical products?
- Do you have experience working at a UAE based pharmaceutical / medicine distributor?
- Do you have experience working with NUPCO (KSA), HAMAD (Qatar), SEHA (UAE), DHA (UAE)?



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