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Cashier Sales Associate

5 months ago

Dubai, United Arab Emirates Advance Management LTD Full time

As a Cashier cum Sales Associate, you will be responsible for efficiently handling customer transactions while providing excellent customer service. Your role encompasses both cashier duties and sales assistance, ensuring a seamless and positive experience for customers throughout their visit to the store. Below is a detailed breakdown of your responsibilities:
**Cashier Duties**:

- Operate cash register and handle cash transactions accurately and efficiently.
- Process sales transactions, returns, and exchanges promptly.
- Maintain accurate cash drawer balances and reconcile transactions at the end of each shift.
- Ensure all transactions are processed in compliance with company policies and procedures.
- Handle customer inquiries and resolve any issues or concerns related to transactions.
- Keep the checkout area clean, organized, and well-stocked with necessary supplies.
- Adhere to all security measures and protocols to prevent theft and fraud.

**Sales Assistance**:

- Welcome customers as they enter the store and assist them in finding products or items they are looking for.
- Provide product information, recommendations, and assistance to customers to help them make informed purchasing decisions.
- Engage with customers in a friendly and approachable manner to enhance their shopping experience.
- Up-sell and cross-sell products or promotions to maximize sales opportunities.
- Assist in restocking shelves, arranging displays, and maintaining the overall appearance of the store.
- Monitor inventory levels and communicate any stock shortages or replenishment needs to the appropriate personnel.
- Participate in promotional events or sales activities to drive store revenue and meet sales targets.

**Customer Service**:

- Ensure high levels of customer satisfaction by addressing any issues or complaints promptly and professionally.
- Handle customer inquiries, requests, and feedback in a courteous and helpful manner.
- Actively listen to customers' needs and concerns, and provide appropriate solutions or assistance.
- Build strong relationships with customers to foster loyalty and repeat business.
- Team Collaboration:

- Collaborate with other team members to achieve common goals and deliver exceptional service.
- Communicate effectively with colleagues and management to share relevant information and coordinate tasks.
- Support fellow team members during busy periods or when additional assistance is needed.

**Qualifications**:

- High school diploma or equivalent.
- Previous experience in cashiering, retail sales, or customer service preferred.
- Strong numerical skills and attention to detail.
- Excellent interpersonal and communication skills.
- Ability to work in a fast-paced environment and multitask effectively.
- Flexibility to work evenings, weekends, and holidays as required.
- Basic computer proficiency and familiarity with point-of-sale (POS) systems.
- Positive attitude, reliability, and a commitment to providing exceptional customer service.

**Salary**: AED3,000.00 - AED5,000.00 per month

**Education**:

- High school or equivalent (preferred)

**Location**:

- Dubai (required)

Application Deadline: 25/04/2024