IT Administrator

**Full Job Description**:
**Key Responsibilities**:

- Provide technical support and troubleshooting assistance to staff, ensuring timely resolution of IT-related issues.
- Monitor and maintain system security, ensuring that all data is backed up and secure from potential threats.
- Install, configure, and update software and hardware as required, ensuring compatibility and efficiency across all systems.
- Coordinate with external IT vendors and service providers to ensure the optimal functioning of all outsourced services.
- Develop and implement IT policies and procedures to ensure data integrity and security across the organization.
- Assist with API integrations (Chatbot, WhatsApp, etc.)
- Coordinate and manage various IT projects, ensuring they are delivered on time, within scope, and within budget.
- Provide ongoing support for the company’s ERP system, managing user access, troubleshooting issues, and liaising with vendors for advanced support.
- Conduct regular training sessions for staff on the use of new software and IT systems to enhance productivity.
- Monitor system performance and generate reports on IT activities for senior management.
- Stay updated on the latest technology trends and recommend upgrades and improvements to the company’s IT infrastructure.
- implementation of IT policies.

**Qualifications**:

- Bachelor’s degree in Information Technology, Computer Science, or a related field.
- Minimum of 2 years of experience in IT support or coordination, preferably within a luxury goods or design-focused industry.
- Strong technical knowledge of networking, hardware, and software systems.
- Proficiency in ERP systems management and support.
- Excellent problem-solving skills with the ability to work independently and handle multiple tasks simultaneously.
- Familiarity with IT security best practices and data protection regulations.
- Strong communication and interpersonal skills to effectively support and train non-technical staff.
- Proficient in using IT management software and tools for monitoring and reporting.
- Willingness to stay current with the latest IT trends and technologies.

**Job Types**: Full-time
- Overall project coordination experience

Pay: AED2,000.00 - AED2,500.00 per month

**Education**:

- Bachelor's (preferred)

Pay: AED2,000.00 - AED2,500.00 per month