Customer Support Representative
3 weeks ago
**KEY JOB RESPONSIBILITIES**:
- Thorough documentation for customer inquiries via internal ticketing process to ensure each issue has accurate tracking from problem reporting to problem resolution
- Maintaining a positive, empathetic and professional attitude toward customers at all times
- Attending training and know our products inside and out so that you can answer questions
- Escalating the inquiries, tracking and reverting to the customer once its resolved
- Documentation of customer inquiries / complaints and reporting to support lead
- Communication and coordinating with colleagues and support lead as necessary
- Ensure customer satisfaction and provide professional customer support
JOB REQUIREMENTS:
Minimum Education and Experience:
- Bachelor's Degree preferred
- 1 - 2 years of experience in customer support
- Good attendance record
- Excellent oral and written communication skills
Knowledge, Skills and Abilities:
- Excellent customer service and interpersonal skills
- Ability to work under stress and problem solving skills
- Ability to stay calm when customers are stressed or upset
- Acceptance to learn new technologies
- Fluent in English communication
- Able to communicate in 3 languages is a plus factor
Application Question(s):
- Are you currently in UAE?
- What languages are you fluent in?
-
Customer Support Representative
1 month ago
Dubai, United Arab Emirates jazp.com Full time**Job duties** - Providing timely and accurate information about the company's products or services, pricing, policies, and procedures. - Maintaining a positive and professional attitude towards customers and representing the company in a positive light. - Meeting performance metrics related to call volume, response time, customer satisfaction, and other key...
-
Customer Support Representative
1 month ago
Dubai, United Arab Emirates Al-Futtaim Full timeEstablished in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...
-
Customer Support Representative
3 weeks ago
Dubai, United Arab Emirates Al-Futtaim Health Full timeOverview Of The RoleWe are seeking a dynamic individual to take on the role of Spare Parts Sales Representative. In this position, you will be responsible for driving incremental Spare Parts sales, nurturing existing customer relationships, and expanding our customer base within the assigned area. Through on-site visits, prospecting, and leveraging your...
-
Customer Support Representative
4 weeks ago
Dubai, United Arab Emirates Interwood Flooring LLC Full time**Responsibilities**: - Understand customer needs and provide appropriate solutions or information. - Assist customers with product information, pricing, order status, and other inquiries. - Process orders and manage order fulfillment, including coordinating with other departments as necessary. - Generate and send quotations to customers based on their...
-
Customer Sales Representative
4 weeks ago
Dubai, United Arab Emirates Proto21 Full time**Job Title: - ** Customer Sales Representative - Proto21 is a leading 3D printing company that specializes in providing high-quality additive manufacturing solutions to clients across various industries. We are seeking a dynamic and results-driven individual to join our team as a Customer Sales Representative. This role involves managing customer...
-
Customer Sales Representative
4 weeks ago
Dubai, United Arab Emirates Proto21 Full time**Job Title: - ** Customer Sales Representative - Proto21 is a leading 3D printing company that specializes in providing high-quality additive manufacturing solutions to clients across various industries. We are seeking a dynamic and results-driven individual to join our team as a Customer Sales Representative. This role involves managing customer...
-
Customer Care Representative
1 month ago
Dubai, United Arab Emirates Santaf Holdings Full time**To welcome the customers in a courteous manner and to answer phone efficiently and to provide the necessary support in order to enhance customer comfort and satisfaction till they are attended to by the relevant personnel.** **Essential Roles and Responsibilities** **Operational Roles and Responsibilities** - ** Be part of the Telemarketing activities...
-
Customer Support Representative
1 month ago
Dubai, United Arab Emirates Al-Futtaim Health Full timeOverview Of TheRoleWe are seeking a dynamicindividual to take on the role of Spare Parts Sales Representative.In this position, you will be responsible for driving incrementalSpare Parts sales, nurturing existing customer relationships, andexpanding our customer base within the assigned area. Throughon-site visits, prospecting, and leveraging your...
-
Product Support Operations Representative
3 weeks ago
dubai, United Arab Emirates Caterpillar Dubai Full timeProduct Support Operations Representative Product Support Operations RepresentativeThe job posting is outdated and position may be filledResearching customer experiences and demands.Improving customer experiences.Outlining a detailed product strategy.Managing cross-functional teams.Managing product road maps and releases.Identifying and filling product...
-
Customer Sales Representative
6 days ago
Dubai, United Arab Emirates CGD Full timeA leading healthcare in UAE is currently looking for a Customer ?Sales Representative-, 3 years experience in the same position with hospitality or healthcare background - preferably in UAE. Presentable, smart, can work under pressure, cancelled visa are encourage to apply.
-
Customer Sales Representative
2 weeks ago
Dubai, United Arab Emirates CGD Full timeA leading healthcare in UAE is currently looking for a Customer Sales Representative -, 3 years experience in the same position with hospitality or healthcare background - preferably in UAE. Presentable, smart, can work under pressure, cancelled visa are encourage to apply
-
Customer Support
4 weeks ago
Dubai, United Arab Emirates CPT Markets Full time**Responsibilities**: - Provide accurate information about products, services, pricing, and company policies. - Maintain a courteous and empathetic tone when interacting with customers. - Investigate and resolve customer issues, including order discrepancies, billing inquiries, and product/service complaints. - Follow established procedures and guidelines...
-
Customer Care Representative
3 weeks ago
dubai, United Arab Emirates Siemens Dubai Full timeThe job posting is outdated and position may be filledResponsibilities :• Contribute to improve interfaces and process in alignment with Business Manager and other stakeholders• Responsible for Mailbox, answering customer calls and other standard duties of a Customer care representative.• Responsible for Hit Rates targets• Close interaction with...
-
Customer Representative
1 month ago
Dubai, United Arab Emirates CGD Full timeA leading healthcare in UAE is currently looking for a Customer Representative (Sales) -, 3 years experience in the same position with hospitality or healthcare background - preferably in UAE. Presentable, smart, can work under pressure, cancelled visa are encourage to apply. **Salary**: AED1.00 - AED2.00 per month
-
Customer Support
4 weeks ago
Dubai, United Arab Emirates CPT Markets Full time**Responsibilities**: - Provide accurate information about products, services, pricing, and company policies. - Maintain a courteous and empathetic tone when interacting with customers. - Investigate and resolve customer issues, including order discrepancies, billing inquiries, and product/service complaints. - Follow established procedures and guidelines...
-
Customer Support
4 weeks ago
Dubai, United Arab Emirates Metrical Real Estate Development Full timeWe are an established Real Estate Development company and we are currently looking for a Customer Support to join our team - Answering inquiries, assisting clients. - Handle requests and queries appropriately. - Provides general support related to customer service - Other tasks as required by the team **Requirements**: - Experience in Real Estate is a...
-
Customer representative
3 weeks ago
Dubai, United Arab Emirates myGwork Full timeThe PositionAs a Customer Representative, you will utilize your strategic acumen to bring company's products to the market to appropriately elected targeted account and health systems. You would be regularly engaging with healthcare professionals, to ensure that Organon is viewed as demonstrating value and better health outcomes to healthcare...
-
Customer representative
6 days ago
dubai, United Arab Emirates MyGwork Full timeThe PositionAs a Customer Representative, you will utilize your strategic acumen to bring company's products to the market to appropriately elected targeted account and health systems. You would be regularly engaging with healthcare professionals, to ensure that Organon is viewed as demonstrating value and better health outcomes to healthcare professionals...
-
Sales Representative
4 weeks ago
Dubai, United Arab Emirates Sales representative, females preferred and males also Full timeMust have basic sales and marketing knowledge and understanding Selling products of our customers By tele-calling and/ or by referances. Must be able convert clients and achieve sales targets Must be a team player, should support team mates, who are new, in understanding products Should have a cool and positive never say stop attitude and be able to...
-
Customer Advocate Representative I
4 weeks ago
Dubai, United Arab Emirates AMETEK, Inc. Full timeThe Customer Advocate Representative responds to requests from customers and are responsible for resolving high level complaints and initiating steps toward corrective action if required. This role may aid the customer in model selection and basic technical troubleshooting. Completes and issues simple to moderately complex quotes. - Triage incoming...